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Customer Support Agent

Job not on LinkedIn

🕒 August 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇵🇱 Polish Required

Where this job comes from

Posted on Giti2c's careers page, not through a job board

First seen by Remote Rocketship August 18

Still open on Giti2c's site. Checked 3 hours ago.

Logo of Giti2c

Giti2c

51 - 200 employees

Founded 2021

🎯 Recruiter

Recruitment

Giti//c is presented as an organization with a public website that highlights job opportunities and encourages visitors to join its team. The available text emphasizes recruitment and employer branding — "Job opportunities", "Become a part of a team of the most talented professionals in the industry", and contact prompts — but provides no details about its products, services, or sector focus beyond hiring and a 2025 mention. Based on the provided content, it's primarily identifiable as an employer-facing site with a recruitment/careers focus.

📋 Description

• Act as the main point of contact for customers actively using the product • Respond to customer inquiries in a timely and professional manner • Provide customer support via email and chat • Develop a good understanding of the product to answer customer questions effectively • Communicate with team members to find solutions • Escalate inquiries to relevant departments when required

🎯 Requirements

• Fluent Polish speaker • Good communication skills and a customer-oriented mindset • Active listening skills, patience, and attention to detail • Ability to manage time effectively in a shift-based environment • Affinity with technology • Previous Customer Support experience is required • Previous iGaming experience is a plus • English level B2 for internal communication • Willingness and ability to work day shifts in a 4-days-on/2-days-off schedule, including possible weekends

🏖️ Benefits

• Full training will be provided • Competitive compensation • Regular career development reviews • Generous vacation and sick leave policy • Financial assistance for professional development • Educational Allowances • Monthly allowance for personal activities • Comprehensive health insurance plans • Referral program rewards • Team-building activities and corporate parties

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