Partner Success Manager

Job not on LinkedIn

🔥 25 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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GiveCampus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤲 Charity

📚 Education

☁️ SaaS

💰 $50M Private Equity Round on 2022-09

Charity • Education • SaaS

GiveCampus is a fundraising platform specifically designed to support educational institutions. It provides a comprehensive suite of solutions to facilitate and enhance online giving, giving days, and crowdfunding efforts. The platform offers tools for volunteer management, donor engagement, solicitation, and stewardship, as well as wealth data insights. GiveCampus leverages artificial intelligence to improve donor interactions and integrates seamlessly with existing systems for reporting and analytics. With a focus on user-friendliness and mobile-first design, GiveCampus has helped schools, colleges, and universities streamline the donor experience, increase donations, and effectively manage campaigns. It supports various payment methods, including mobile wallets and cryptocurrencies, and is praised for its customer service and reliability.

📋 Description

• Serve as the main point of contact for a portfolio of East Coast independent school partners • Develop deep relationships across partner stakeholders and align GiveCampus solutions with partner goals • Drive platform adoption, optimal feature use, renewals, and growth • Manage regular partner touchpoints and strategy reviews • Use utilization dashboards and signals to identify risk and opportunities • Become an expert on GiveCampus products and their deployment across partner contexts • Train and provide consultative guidance to partners • Build how-to guides, partner spotlights, and internal best-practice documentation • Collaborate with Sales, Product, and Engineering to advocate for partner needs and influence roadmap priorities • Provide product feedback grounded in user stories and partner outcomes • Contribute to internal projects that improve partner service and scale operations • Use data to assess partner success and prioritize value-creating work • Contribute to thought leadership and industry education through writing, workshops, or presentations

🎯 Requirements

• Experience in a customer-facing, consultative role such as customer success, account management, fundraising, or EdTech support • Knowledge of the fundraising landscape in education, especially K-12 and independent schools • Excellent communication skills and ability to explain complex ideas with clarity and kindness • Detail-oriented with strong organizational and time-management skills • Adaptable and resilient in a fast-paced, mission-driven environment • Ability to thrive in a feedback-rich culture • Competitive spirit and drive to deliver ambitious results

🏖️ Benefits

• Team members work from anywhere they choose within the U.S. • Access to a 12,000-square-foot Washington, DC office whenever desired • Multiple company-wide and team-specific onsites throughout the year • Team meet-ups and retreats • Inclusive, supportive, and learning-focused work environment • Professional learning and development on the job • Equal opportunity employment

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