Senior Product Marketing Manager

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🔥 4 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

⏰ Full Time

🟠 Senior

🎁 Product Marketing

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👻 Ghost score 15%

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Glance

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Venture Round on 2017-06

Consulting • Healthcare • Insurance

Glance is a leader in Guided Customer Experience (CX) solutions, offering platforms and services to enhance human interaction in digital spaces, particularly for customer service. Specializing in industry-leading human CX, integrations, and trust & security, Glance provides co-browsing, mobile solutions, and professional services that allow companies to connect with customers in real-time. Their services are utilized across various industries including financial services, healthcare, insurance, retail, and SaaS, helping organizations enhance customer satisfaction, reduce costs, and drive revenue. By combining AI and human interaction, Glance ensures a standout customer experience, fostering deep customer connections and loyalty.

📋 Description

• Develop short- and long-term product marketing strategy, vision, and programs with the CMO • Develop, manage, and orchestrate the product-led growth program to attract new customers and grow the existing base • Use AI tools to optimize internal operations and communicate the AI+Human story to the market • Serve as a customer journey and ICP expert for enterprise B2B SaaS solutions • Develop business cases with the product team using the Pragmatic Product Marketing approach • Review and analyze pricing and packaging strategies with product and finance teams • Plan and help execute product- and solution-themed launches • Support analyst relations and thought leadership programs • Develop and coordinate voice-of-the-customer and customer advisory panel programs • Guide product and solution messaging to help sales and partners win business • Build sales decks, collateral, and ROI tools for sales and partners • Evangelize product and solution vision at live and online events • Consult on and develop education strategy for customers, partners, and prospective buyers • Research and position against key competitive solutions • Collaborate with the CMO, Product Management, Sales, Customer Success, brand, demand, and content marketing teams

🎯 Requirements

• 7+ years experience in SaaS product marketing • In-depth experience using AI tools like Gemini, Claude, Notion and others to drive day-to-day operations • Exceptional writing, presentation, and public speaking skills • Solid understanding of CX SaaS applications and industry players • Hands-on technical experience with product management and solution engineers • Proven ability to drive GTM product adoption with sales • Solid SaaS background in marketing Customer Experience, Customer Engagement, or Customer Collaboration solutions to the enterprise market • Deep understanding of enterprise CX applications • Experience working closely with sales teams and being in front of customers • Excellent written and presentation communication skills

🏖️ Benefits

• Excellent insurance package • 401k plan • Time-off benefits • Occasional travel for department or company meetings

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