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Product Marketing Manager

Job not on LinkedIn

🔥 1 minute ago

🥔 Idaho – Remote

infoinfo

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

Where this job comes from

Posted on ComPsych's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of ComPsych

ComPsych

1001 - 5000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

📋 Description

• Create and maintain enablement materials including battlecards, competitive positioning documents, talk tracks, objection-handling guides, and training decks • Align enablement initiatives with go-to-market planning and collaborate with Product to promote and drive adoption of new features and capabilities • Design and host regular training sessions and certifications for Sales and Customer Success, including live sessions, recorded content, and self-serve resources • Partner with Sales and Customer Success leadership to identify skill or knowledge gaps and build programs to address them • Manage the Voice of Customer platform • Synthesize findings from surveys, win/loss analysis, NPS/CSAT trends, and qualitative feedback themes • Report Voice of Customer findings to commercial and product leadership on a regular cadence • Translate findings into actionable takeaways and updated enablement content • Partner with Marketing Analytics to connect Voice of Customer insights to broader marketing data trends • Serve as a central point of contact for Sales and Customer Success on product go-to-market messaging, enablement needs, and training • Track and report enablement effectiveness, including training completion, content usage/adoption, certification rates, and field feedback • Perform other duties as assigned

🎯 Requirements

• 3–6 years of experience in sales enablement, customer success enablement, product marketing or a related field • Experience creating enablement and training content (battlecards, talk tracks, onboarding materials) for a sales and/or customer success audience • Experience with customer feedback tools such as Gong, Qualtrics, etc. for data and survey gathering and analysis • Comfortable working with survey and feedback data (NPS, CSAT, win/loss, qualitative themes) and translating it into recommendations • Strong writing and presentation skills • Confident hosting live training sessions • Experience with content and knowledge management tools (e.g., Confluence, MediaValet, etc.) • Data-literate; comfortable reading dashboards and survey reports • Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise • Ability to be present on camera during work-related trainings, meetings, and/or events • Must be able to sit or stand at a desk for prolonged periods while working on a computer • Experience in enterprise sales in healthcare or employer benefits is preferred

🏖️ Benefits

• Full benefits package • Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision insurance • 401(k) with match • Robust EAP • Wellness program • Remote work schedule • Drug-free workplace

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