Associate Sales Engineer

🔥 10 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Glia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 $45M Series D - Glia on 2022-03

Consulting • Logistics • Artificial Intelligence

Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.

📋 Description

• Deliver tailored product demonstrations connecting Glia’s Banking AI and Digital Customer Service capabilities to prospective customer needs and business outcomes • Support technical discovery conversations about prospects’ business processes, contact center architecture, and technical requirements • Assist with proofs of concept, technical validation, and integration planning • Manage technical responses for RFPs, RFIs, and security/compliance questionnaires • Build and modify technical demo environments, applets, and working examples • Troubleshoot technical questions, payload configurations, and integration challenges • Develop reusable demo assets, integration applets, technical documentation, and internal process improvements • Collaborate with Sales, Product, Engineering, Implementation, and Customer Success teams • Build expertise in sales engineering methodology, discovery, presentation skills, and enterprise software sales • Use customer stories, case studies, and sales resources throughout the sales process • Build relationships with prospects and help create a thoughtful, consultative customer experience

🎯 Requirements

• 1–3 years of experience in a technical, customer-facing role such as implementation engineering, technical consulting, solutions consulting, professional services, application support, customer engineering, or sales engineering • Hands-on coding experience and comfort building or modifying working examples using JavaScript and HTML/CSS • Experience working with REST APIs, webhooks, integrations, authentication, payloads, error handling, or technical troubleshooting • Experience creating technical artifacts such as automation scripts, integration applets, serverless functions, lightweight services, or proofs of concept • Strong communication skills, including asking thoughtful questions, explaining technical concepts, and connecting them to customer needs and business outcomes • Curiosity, coachability, and desire to develop sales engineering, demonstration, and customer-facing skills • Ability to collaborate effectively and seek guidance when navigating unfamiliar or complex technical challenges • Experience working with or supporting B2B SaaS products, ideally within sales, service, customer experience, or workflow environments • Employer sponsorship may be required to work in the United States; applicants are asked to disclose current or future sponsorship needs

🏖️ Benefits

• Stock options and competitive salary • Professional development support, including trainings, courses, conferences, and books • Access to the latest tools and equipment you’ll need • Sports compensation and reimbursement for therapy and counseling sessions • Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games • A diverse, international team representing 25 countries