Vendor Program Manager

Job not on LinkedIn

🕒 August 5

🇺🇸 United States – Remote

💵 $70k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 32%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Globalme (now Summa Linguae Technologies)

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

💼 Consulting

Artificial Intelligence • B2B • Consulting

Globalme (now Summa Linguae Technologies) is a provider of human-generated multilingual data and language services that supports AI development and global communications. The company delivers ethically sourced training datasets (speech, text, image, and video), localization and translation services, and managed services such as project management and staffing to help businesses scale multilingual products and AI systems. The firm has repositioned parts of its offering under the DATAmundi/DATAmundi. ai brand to emphasize AI data services while retaining Summa Linguae Technologies as its legal name.

📋 Description

• Own overall service delivery for the managed localization program • Lead setup and ongoing coordination of Live Sports and Marketing Campaign workstreams • Manage performance against service levels, quality standards, timelines, KPIs and production metrics • Lead capacity planning and workload coordination across on-site, remote and part-time resources • Serve as primary escalation point for delivery risks, quality issues, resource constraints, workflow blockers and urgent production needs • Establish communication protocols, meeting cadence, feedback loops and reporting structures • Review performance trends, recurring issues and corrective actions across workstreams • Identify and support implementation of workflow, reporting, coordination and operational-efficiency improvements • Promote workforce engagement, team alignment and talent management through coaching, feedback and clear expectations • Act as a trusted operational partner to the client

🎯 Requirements

• 6+ years of experience in localization operations, localization project or program management, production management, or managed-service delivery • Demonstrated experience leading cross-functional delivery teams or coordinating multiple resources across complex programs • Strong understanding of localization workflows, linguistic and functional QA, vendor coordination, stakeholder management, reporting and service delivery governance • Experience operating in blended delivery models involving on-site, remote, vendor and/or part-time production resources • Demonstrated ability to manage capacity, priorities, risks, escalations, SLAs, quality standards and performance metrics across complex workflows • Strong communication and stakeholder management skills • Experience working within structured client systems and workflows, such as localization platforms, CMS environments, issue-tracking tools, reporting dashboards or production-management systems • Strong analytical and problem-solving skills • Experience preparing and presenting operational updates, performance reviews, risk summaries and improvement recommendations to client stakeholders • Ability to operate effectively in a fast-paced, client-integrated and high-visibility environment • Experience operating in a macOS-based working environment

🏖️ Benefits

• 15 paid vacation days • 10 paid sick days • 12 paid federal holidays • Extended health insurance coverage for you and your family • 401K matching after your first year of employment