First Party Injury Adjuster

🔥 9 hours ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

💵 $52k - $96k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GM Financial

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1992

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.

📋 Description

• Provide claims service via various channels to policyholders and third-party customers • Investigate and resolve medical bills associated with first-party injuries • Apply knowledge of Property & Casualty insurance products, policy contracts, coverages, and claims-handling procedures • Apply General Motors Insurance claims-handling processes and procedures • Partner with and/or direct vendors and internal business partners to facilitate claims resolution • Support business objectives and deliver high-quality customer service • Contribute to business goals and performance metrics • Effectively use technology, claims management tools, and multiple communication channels

🎯 Requirements

• Experience in an inbound phone-intensive, contact center environment using a headset • Knowledge of building lasting relationships with internal and external customers and business partners • Computer literacy in a Windows operating environment • Strong written and verbal communication skills • Ability to implement and adapt to rapid change • Creative, innovative and forward-thinking mindset • Ability to navigate and work in multiple systems simultaneously • Ability to use AI tools (e.g., Microsoft Copilot) to support daily work • Skills in evaluating AI outputs for accuracy, compliance, and bias • Experience integrating AI into workflows to improve efficiency or insights • Familiarity with AI-assisted research, summarization, and content generation • Understanding of responsible AI use, including ethics and data protection • 2+ years of auto claims adjusting experience required • High School Diploma or equivalent required • Insurance Adjuster License required • Current experience in TX, IL, GA, OH, AZ, IN, or CA strongly preferred • 2+ years of customer service experience preferred • Bachelor’s Degree in a related field preferred • Candidates requiring visa sponsorship cannot be considered

🏖️ Benefits

• 401K matching • Bonding leave for new parents (12 weeks, 100% paid) • Tuition assistance • Training • GM employee auto discount • Community service pay • Nine company holidays • Performance-based incentive plan / bonus eligibility • Health benefits available on day one for full-time employees