DRP Field Implementation Manager

🔥 0 minutes ago

🦌 Connecticut, New York – Remote

🦌 Connecticut – Remote 🗽 New York – Remote

💵 $105.6k - $140.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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General Motors

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Oversee all dealer DRP implementations in each region • Lead Dealer Group DRP implementations while serving as the Channel Field SME for the Digital Retail Platform • Serve as regional lead for dealership group implementations and provide tailored, concierge-style support • Manage the implementation pipeline and track dealer progress through pre-onboarding, onboarding, and go-live • Remove barriers that could delay implementation completion • Act as SME on GM’s DRP, dealership operations, and automotive digital retailing best practices • Maintain dealer engagement and readiness throughout implementation milestones • Act as relationship manager for dealers, addressing concerns, navigating conflict, and managing pushback • Identify and mitigate DRP implementation risks • Document, communicate, and escalate issues and concerns • Partner with DRP Implementation Partners on non-technical and relationship-driven implementation aspects • Deliver presentations and product demonstrations • Help ensure dealership groups launch successfully and on schedule • Prioritize high-impact DRP activities and maintain alignment with DRP goals • Manage travel and program-related expenses according to GM guidelines

🎯 Requirements

• Background in dealership consulting or automotive retail operations • Strong understanding of the retail automotive industry, dealership terminology, structures, and workflow processes • Experience with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions • Knowledge of dealership desking or F&I processes • Ability to learn and stay current on rapidly evolving digital solutions • Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments • Strong collaboration skills with General Motors teams, clients, and vendor partners • Exceptional verbal and written communication abilities • Skilled in delivering presentations, leading productive discussions, and addressing objections • Proficiency in Microsoft Office applications • Strong analytical, problem-solving, and decision-making capabilities • Willingness to travel weekly, up to 60% overall depending on territory • Ability to legally operate a motor vehicle regularly • Successful completion of a Motor Vehicle Report review • Must not require GM immigration sponsorship now or in the future

🏖️ Benefits

• Incentive pay program with payouts based on company performance, job level, and individual performance • Medical insurance • Dental insurance • Vision insurance • Health Savings Account • Flexible Spending Accounts • Retirement savings plan • Sickness and accident benefits • Life insurance • Paid vacation and holidays • Tuition assistance programs • Employee assistance program • GM vehicle discounts • Health and wellbeing benefit programs