Implementation Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $117k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Cotiviti

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Cotiviti is a healthcare technology and analytics company that specializes in improving payment accuracy and performance through advanced data analytics solutions. They partner with health plans, government agencies, and healthcare providers to deliver insights that enhance quality and efficiency in care delivery. With solutions such as risk adjustment, payment policy management, and member engagement, Cotiviti aims to optimize financial and clinical outcomes for the healthcare ecosystem.

📋 Description

• Lead and manage the implementation and operation team in day-to-day activities • Collaborate with internal product development, operations, and client services groups and external clients to complete implementations • Ensure all parties are engaged and informed about the implementation process and operational status • Define and lead the creation of project implementation plans • Identify process improvement opportunities and provide feedback to the process improvement team • Monitor complex operational reporting and facilitate resolution of delivery issues • Mentor staff to maximize performance and potential • Monitor team members’ job satisfaction and morale • Handle remote project collaboration to execute milestones and tasks • Complete special projects and other assigned duties

🎯 Requirements

• Bachelor’s degree in Computer Science or Business Management, or equivalent experience • 2 years of experience overseeing all aspects of a client implementation effort operationally • 2 years of experience leading cross-functional teams on multiple implementation efforts simultaneously • 2 years of experience evaluating complex operational reports and realigning delivery to target performance • 2 years of experience working within an enterprise change management process • Ability to oversee client implementation efforts and coordinate solutions across cross-functional groups • Excellent verbal and written communication and results-oriented leadership skills • Ability to build successful teams in a time-critical environment • Ability to monitor progress and meet specific deadlines • Experience reporting project status to executive-level stakeholders • Preferred: healthcare industry experience • Preferred: strong understanding of software development life cycles • Preferred: knowledge of NCQA, HEDIS, and CMS Stars • Preferred: basic knowledge of IT applications, data processing, and medical claims processing • Preferred: PMP certification • Minimum of 2-4 years’ experience leading projects and/or client implementations • Willingness and ability to work a flexible schedule around project deadlines and implementations • Ability to provide a dedicated, secure work area • Ability to provide high-speed internet access/connectivity and office setup and maintenance • Must be able to perform duties with or without reasonable accommodation

🏖️ Benefits

• Medical insurance coverage • Dental insurance coverage • Vision insurance coverage • Disability insurance coverage • Life insurance coverage • 401(k) savings plan • Paid family leave • 9 paid holidays per year • 17-27 days of Paid Time Off (PTO) per year, depending on level and length of service • Remote work • Virtual interviews

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