Senior Manager, Revenue Recognition

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

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DASCO Home Medical Equipment

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

DASCO Home Medical Equipment is a family-owned company dedicated to providing home medical equipment to help individuals breathe, sleep, and feel better. Established in 1987 by Don Seeley and now owned by his children, the company is headquartered in Westerville, Ohio, with branches in multiple states across the United States. DASCO offers a range of services including respiratory therapy, sleep therapy programs, and education for both patients and healthcare partners. They are also actively involved in community service, supporting local organizations and charitable initiatives. DASCO is committed to exceeding customer expectations and improving the quality of life for their clients.

📋 Description

• Own stop and held revenue inventory across all locations and joint ventures • Direct daily management of held-order work queues in the billing system • Analyze hold volume and partner with intake, operations and branch leadership to address root causes • Oversee sales order confirmation and quality review before revenue recognition and claim release • Establish quality review standards, audit sampling methodology and error scoring • Monitor initial claim pass rate, clearinghouse acceptance, payor adjudication, rejections and front-end denials • Translate payor policy, coverage and billing changes into confirmation requirements, system rules and staff training • Direct reauthorization for rental and recurring orders • Develop and publish KPIs covering held revenue, confirmation turnaround, quality review, claim pass rate and reauthorization timeliness • Present results, trends and action plans to senior leadership • Partner with Finance on month-end close, revenue forecasting and held or unbilled revenue analysis • Collaborate with accounts receivable leadership on front-end process, rule and training changes • Lead department supervisors and staff, including hiring, training, coaching, development, performance measurement and discipline • Set staffing models and productivity and quality standards • Maintain compliance with Medicare, Medicaid, commercial payors, HIPAA and The Joint Commission guidelines • Lead or represent the department in cross-functional initiatives, system changes, process standardization and onboarding • Direct department activities during outages, systems issues, staffing shortages and other operational issues

🎯 Requirements

• Bachelor's degree in business, healthcare administration, finance or a related field, or equivalent combination of education and experience • Five years of progressive healthcare revenue cycle experience, including three years leading supervisors or multi-function teams • Working knowledge of Medicare, Medicaid and commercial payor documentation, authorization and billing requirements • Demonstrated record of improving revenue cycle performance metrics through process, system and people changes • Proficiency in Microsoft Office suite, including advanced Excel • Ability to analyze large data sets and present findings and recommendations to senior leadership • Occasional evening and weekend work may be required • Minimal travel required; occasional out-of-town and overnight travel may be expected • Ability to perform the stated physical demands, including lifting/moving up to 10 pounds frequently and up to 25 pounds occasionally • Preferred: Three years in a durable medical equipment (DME/HME) revenue cycle leadership role • Preferred: Experience with Brightree, including work queues, validation rules and reporting • Preferred: Experience in a multi-location or joint venture environment • Preferred: One year DASCO experience

🏖️ Benefits

• Full-time employment • Monday through Friday schedule, typically 8:00 a.m. to 5:00 p.m. • Equal employment opportunities and nondiscrimination protections • Opportunities for hiring, training, coaching, development and advancement within the department

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