Team Lead, Accounts Receivable

🔥 0 minutes ago

🏈 Ohio – Remote

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⏰ Full Time

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 10%

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Logo of DASCO Home Medical Equipment

DASCO Home Medical Equipment

501 - 1000 employees

Founded 1989

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

DASCO Home Medical Equipment is a family-owned company dedicated to providing home medical equipment to help individuals breathe, sleep, and feel better. Established in 1987 by Don Seeley and now owned by his children, the company is headquartered in Westerville, Ohio, with branches in multiple states across the United States. DASCO offers a range of services including respiratory therapy, sleep therapy programs, and education for both patients and healthcare partners. They are also actively involved in community service, supporting local organizations and charitable initiatives. DASCO is committed to exceeding customer expectations and improving the quality of life for their clients.

📋 Description

• Lead the day-to-day work of the Accounts Receivable team through direction, training, coaching, counseling, problem-solving, and performance monitoring • Serve as a subject matter expert in billing, collections, denial management, and payment posting • Direct claims follow-up, billing, collections, payment posting, and account resolution activities • Monitor AR work queues, productivity targets, aging goals, and KPIs including days in AR, denial rates, and collection ratios • Evaluate AR processes, identify denial and underpayment trends, and recommend improvements • Conduct production audits, account reviews, side-by-sides, reporting, and quality monitoring • Provide feedback and coaching on AR performance, payer guideline adherence, and collection effectiveness • Ensure team members have appropriate training and resources; communicate training gaps and system issues to management • Assist with escalation and resolution of complex AR accounts, payer disputes, and unresolved claims • Assist the manager with workload distribution, staffing, scheduling, and productivity tracking • Participate in or lead AR projects focused on process improvement, revenue cycle optimization, and organizational initiatives • Partner with billing, intake, clinical, and customer service teams to improve revenue cycle performance • Communicate AR trends, payer issues, staffing concerns, and operational risks to leadership • Supervise day-to-day production, work quality, coaching, and counseling of team members

🎯 Requirements

• High School diploma or GED equivalent • Six months’ relevant DASCO experience • Strong knowledge of AR processes, payer guidelines, and billing systems • No active disciplinary actions • Ability to work Monday through Friday, with shifts scheduled by the manager • Occasional evening and weekend work may be required • Ability to sit, stand, climb or balance, stoop, kneel, crouch or crawl • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Required close and distance vision, color and peripheral vision, depth perception, and ability to adjust focus

🏖️ Benefits

• Full-time employment • Monday–Friday schedule • Equal employment opportunities • Workplace nondiscrimination and anti-harassment protections

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