Lead Product Designer – Commerce

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $152k - $191k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Lead design strategy and execution for one or more defined product pillars • Translate customer needs, business goals and technical constraints into clear experience direction • Partner with product and engineering leaders to shape product vision and prioritize opportunities • Influence leadership decisions through customer empathy, data synthesis, product judgment, storytelling and design rationale • Drive quality reviews and set standards for usability, accessibility, interaction quality, visual consistency and design-system alignment • Mentor designers, improve critique, strengthen shared patterns and promote design standards • Define and socialize metrics for design quality and impact, including usability, accessibility, task success, adoption, retention and customer satisfaction • Lead complex discovery and design work through ambiguity • Collaborate with distributed teams across US and India time zones

🎯 Requirements

• 7+ years of relevant product design experience, with 2+ years in a leadership, mentorship or design direction capacity • Experience in SaaS, B2B, platform, workflow-heavy or other complex digital product environments • An exceptionally strong portfolio; applications without a portfolio will not be considered • Proven experience leading data-informed product design across the full lifecycle, including research, information architecture, interaction design, visual design, prototyping, content strategy and usability testing • Exceptional visual and interaction design craft, including hierarchy, layout, typography, grids, spacing, motion, usability, accessibility and product quality • Mandatory experience using AI-powered tools for exploration, prototyping, critique, synthesis or workflow acceleration • Experience designing for AI-driven or intelligent interfaces • Deep fluency in design systems, accessibility standards, reusable patterns and scalable product experience decisions • Experience influencing design direction for high-impact product areas or pillars • Strong cross-functional leadership skills and ability to work with product managers, engineers, data partners, customer-facing teams, senior stakeholders and designers • Excellent communication and facilitation skills • Ability to collaborate across US and India time zones in a 100% remote environment