Senior Provider Dispute Resolution Analyst

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🔥 0 minutes ago

🏄 California – Remote

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💵 $38 - $53 / hour

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Logo of Gold Coast Health Plan

Gold Coast Health Plan

201 - 500 employees

Founded 2011

At Gold Coast Health Plan, we are driven to create the health plan of the future - today. We are disrupting the conventions of the health care industry by creating and applying leading-edge solutions to its many challenges.

📋 Description

• Investigate, analyze, and resolve highly complex provider disputes involving reimbursement methodologies, contractual interpretation, regulatory requirements, and claims adjudication • Provide technical guidance and support to Provider Dispute Resolution Analysts • Research complex claims, payment history, benefits, authorizations, provider contracts, reimbursement methodologies, and supporting documentation • Resolve escalated provider disputes and collaborate with internal departments on provider payment issues • Identify dispute trends, payment discrepancies, claim processing defects, and operational issues; recommend corrective actions and process improvements • Perform quality reviews and provide coaching and feedback • Assist with onboarding, training, and mentoring new staff • Monitor regulatory requirements, provider contracts, reimbursement methodologies, and organizational policies • Prepare reports, analyses, and recommendations concerning disputes, payment trends, operational performance, and compliance • Participate in cross-functional meetings with Claims, Configuration, Provider Relations, Finance, Compliance, Information Technology, and other departments • Support initiatives improving provider experience, operational efficiency, payment accuracy, and regulatory compliance • Perform other duties as assigned

🎯 Requirements

• High School Diploma or General Education Degree (GED) required • Five (5) years of progressively responsible experience in healthcare claims processing, provider dispute resolution, claims analysis, provider reimbursement, or a related managed care or health insurance environment • Experience researching and resolving highly complex provider disputes, claims adjudication, reimbursement, contractual interpretation, or provider payment issues • Knowledge of Medi-Cal, Medicare, and D-SNP programs, including eligibility, benefits, and managed care operations • Knowledge of medical billing and coding methodologies, including CPT, HCPCS, ICD-10-CM, ICD-10-PCS, revenue codes, and UB-04/CMS-1500 claim forms • Knowledge of claims adjudication principles, encounter reporting requirements, provider reimbursement methodologies, and health plan operational workflows • Knowledge of Coordination of Benefits (COB), Third Party Liability (TPL), and standard claims processing practices • Knowledge of applicable state and federal healthcare regulations, including Medi-Cal, Medicare (CMS), and DMHC requirements • Knowledge of provider contracting concepts, DOFR, reimbursement methodologies, and contractual obligations • Knowledge of claims processing systems, encounter processing concepts, and Microsoft Office applications • Advanced computer skills in MS Office products • A valid and current Driver's License, Auto Insurance, and professional licensure(s)

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