Business Systems Analyst I

🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $76.6k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Golden 1 Credit Union

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1933

🏦 Banking

💸 Finance

Banking • Finance

Golden 1 Credit Union is a member-owned credit union headquartered in Sacramento, California. It provides retail and business banking and a wide range of consumer financial services, including multiple checking and savings options, term certificates and IRAs, mortgages and home equity products, auto and personal loans, credit cards, investing and wealth services, and insurance and protection options. The credit union emphasizes online and mobile banking tools, member rewards and cashback programs, financial education, community grants and scholarships, and partnerships (for example with the Golden 1 Center/Sacramento Kings).

📋 Description

• Engage with business units to translate business needs into quality software solutions • Support the design, development, and implementation of solutions using Agile software development practices • Provide operational support for enterprise-wide software solutions • Oversee the software development lifecycle, including business-needs analysis and technical documentation • Lead business/IT requirements discussions and stakeholder review meetings • Identify software functional gaps and improvement opportunities • Collaborate with product owners to create product backlogs and user stories with acceptance criteria • Participate in project implementation as a technical subject matter expert • Participate in scrum events, including daily scrums, sprint planning, backlog refinement, retrospectives, and reviews • Design and document process flows, technical requirements, specifications, diagrams, scenarios, mockups, and models • Provide Tier 2 application support and resolve internal tickets • Troubleshoot, triage, assess risk, and support incident escalation • Manage application customizations, dashboards, workflows, role-based access, and reporting • Coordinate with third-party providers and internal technical teams on software needs and production issues • Maintain relationships with business units, technical teams, and vendors • Participate in on-call support for critical after-hours impairments or major outages

🎯 Requirements

• Minimum two-year degree in Information Technology, Project Management, or Business Administration required, or 2 years of experience • Equivalent work experience may be considered in lieu of a 2-year degree • Bachelor’s degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred • Four years or more of experience in financial or health services, including technical business analysis, product development, and process improvement • Experience working in an Agile environment or Azure ecosystem (DevOps) strongly desired • Knowledge of commonly used financial industry concepts, practices, and guidelines • Knowledge of Credit Union products, services, operational guidelines, and delivery channels • Excellent oral communication, presentation, and technical writing skills • Strong research, technical analysis, planning, and organizational skills • Ability to use logical reasoning when interpreting facts • Experience with medium to large enterprise software systems and ability to learn new systems quickly • Ability to analyze and document complex technical business processes • Ability to make observations, examinations, evaluations, and recommendations • Ability to execute projects and direct team members implementing upgrades and enhancements • Strong PC skills • Understanding of Agile-based development practices • Ability to multitask, work under pressure, and meet tight deadlines • Ability to work extended hours, weekends, and respond to production issues as needed • Ability to carry and respond to a cell phone 7 days a week • Ability to lift 20 lbs. • Occasional local, statewide, and United States travel may be required • Licenses/certifications: None

🏖️ Benefits

• Remote work in California • On-call support participation as needed • Device to enhance hearing provided if needed • Opportunity to attend seminars and vendor group meetings