Virtual Medical, Admin Assistant

🕒 May 26

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GoLean Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

👥 HR Tech

☁️ SaaS

Healthcare Insurance • HR Tech • SaaS

GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.

📋 Description

• Clinician Invoice & Claims Reconciliation: Receive and organize invoices from 7 to 8 clinicians. • Review each clinician's unique pay rate and invoice details. • Verify that clinician notes are completed before payment is approved. • Cross-check invoices against claims/payment data. • Confirm whether claims have been paid before endorsing clinician payouts. • Flag missing notes, unpaid claims, or invoice discrepancies. • Maintain a recurring tracker showing paid, unpaid, pending, and ready-for-review items. • Send clean, accurate updates to the office manager for final review. • Insurance Verification Support: Verify patient eligibility and benefits. • Check co-pays, deductibles, and co-insurance. • Contact insurance providers when portal details are incomplete. • Communicate verified benefit details to the front-desk team. • Referral, Intake & Document Organization: Review emails, faxes, and messages for referral information. • Organize referral details and patient intake documents. • Ensure intake forms are placed in the correct EMR buckets. • Help keep patient documentation and administrative workflows organized.

🎯 Requirements

• At least 1 year of U.S. healthcare administrative experience. • Strong attention to detail and accuracy. • Experience using Google Sheets or Microsoft Excel. • Ability to reconcile data across invoices, claims, notes, and trackers. • Strong time management and follow-through. • Professional written English communication. • Ability to follow structured workflows and flag issues clearly. • Experience with eClinicalWorks / eCW (Nice to Have). • Insurance verification or eligibility experience (Nice to Have). • Experience calling insurance providers (Nice to Have). • Familiarity with co-pays, deductibles, and co-insurance (Nice to Have). • Referral, fax, intake, or message triage experience (Nice to Have). • Prior experience with claims follow-up, payment tracking, or payroll-related admin support (Nice to Have).