GOLFTEC
501 - 1000 employees
Founded 1995
⚽ Sports
👥 B2C
📚 Education
Sports • B2C • Education
GOLFTEC is a golf instruction and club-fitting company that combines data-driven coaching, motion-capture technology, and simulator-based practice to help golfers improve. GOLFTEC operates physical training centers with simulator bays and certified coaches, offers services including game/swing evaluations, lesson packages, practice plans, and TECFIT club fitting, and provides digital support via an app with analytics and on-course tools. The company emphasizes OPTIMOTION motion measurement, high-speed video, and launch-monitor data to create personalized improvement plans and has served over 1. 8 million golfers.
Technical Support Analyst
Job not on LinkedIn
🕒 May 7
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
GOLFTEC
501 - 1000 employees
Founded 1995
⚽ Sports
👥 B2C
📚 Education
Sports • B2C • Education
GOLFTEC is a golf instruction and club-fitting company that combines data-driven coaching, motion-capture technology, and simulator-based practice to help golfers improve. GOLFTEC operates physical training centers with simulator bays and certified coaches, offers services including game/swing evaluations, lesson packages, practice plans, and TECFIT club fitting, and provides digital support via an app with analytics and on-course tools. The company emphasizes OPTIMOTION motion measurement, high-speed video, and launch-monitor data to create personalized improvement plans and has served over 1. 8 million golfers.
📋 Description
• Respond to technical inquiries via email, chat, and phone in a timely and professional manner • Troubleshoot software, hardware, and network issues for clients or internal teams • Document incidents, solutions, and knowledge base articles to improve support processes • Collaborate with engineering and IT teams to escalate and resolve complex technical issues • Maintain a positive and proactive approach to customer service • Identify recurring technical problems and suggest process improvements
🎯 Requirements
• Proven experience in technical support, IT helpdesk, or related roles • Strong problem-solving skills and ability to troubleshoot technical issues remotely • Excellent verbal and written communication skills • Familiarity with Windows, Mac, and common business software • Knowledge of networking, cloud services, or SaaS platforms is a plus • Comfortable working independently in a remote environment and managing multiple priorities
🏖️ Benefits
• Fully remote role with flexible scheduling • A collaborative, supportive, and fun team culture • Opportunities for growth and professional development • Competitive salary and benefits package
Apply NowSimilar Jobs
🕒 May 7
Support Engineer providing advanced technical support for enterprise clients of WordPress VIP. Collaborating with teams to solve complex issues through Zendesk tickets and customer calls.
🇺🇸 United States – Remote
💵 $55k - $85k / year
💰 Funding Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 May 7
Technical Support Engineer responsible for advanced customer support at Franklin Electric, enhancing experiences with innovative water management solutions. Solving complex challenges and driving client training initiatives.
🕒 May 6
Tier 3 Support Engineer handling complex technical issues for enterprise customers at Transmit Security. Ensuring white-glove support experience in identity security and fraud prevention.
🇺🇸 United States – Remote
💵 $120k - $150k / year
💰 $543M Series A on 2021-06
⏰ Full Time
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
🕒 May 1
IT Support Technician providing technical support for approximately 90 employees at Interdependence. Managing IT functions like Microsoft 365 administration and onboarding processes.
🕒 May 1
Technical Support Engineer responsible for resolving complex technical customer incidents. Joining Keyfactor, a trusted cybersecurity partner, to maintain digital trust across organizations.
