Director, Commercial IT Systems

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $190k - $220k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

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Praxis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Praxis is a company dedicated to connecting patients with meaningful clinical trial opportunities. With a focus on creating customized recruitment programs, Praxis utilizes a variety of specialized tools and extensive experience across various therapeutic areas to ensure they reach the right patients worldwide. Established in 2002, the company emphasizes the importance of patient engagement and utilizes sophisticated data insights to enhance the patient journey in clinical research.

📋 Description

• Own the commercial systems strategy and roadmap across CRM, commercial data, field enablement, and connected commercial platforms • Establish business ownership and decision-making for commercial systems • Align stakeholders on requirements, process changes, data definitions, priorities, and acceptance criteria • Lead commercial systems delivery from planning through adoption • Coordinate internal teams and implementation partners, manage dependencies and risks, and oversee milestones, quality, and operational readiness • Own business requirements and service expectations for CRM and its connections to commercial data, digital engagement, and relevant ERP workflows • Partner with Data & Analytics to define commercial data and reporting capabilities, source requirements, data quality, timeliness, and business definitions • Own vendor performance, service expectations, and the commercial systems investment plan • Lead business cases, evaluate platform choices, and manage approved budgets, license utilization, and renewals • Lead launch readiness, user acceptance, training, and change management • Establish adoption measures, support coverage, escalation paths, and contingency plans • Partner with IT, Security, Privacy, Legal, and Quality on access controls, data stewardship, change control, and compliance requirements • Report to the Vice President of Information Technology and lead Commercial Systems within IT

🎯 Requirements

• 10+ years of relevant experience in commercial technology, enterprise applications, commercial operations systems, or related roles, including leadership of complex cross-functional initiatives • Experience supporting pharmaceutical or biotechnology commercial operations, with a track record delivering systems for a product launch or significant commercial expansion • Strong understanding of CRM, field workflows, commercial data, digital engagement, and integrations • Experience with Veeva, Salesforce, or comparable enterprise platforms • Ability to translate commercial strategy into a practical roadmap, business cases, priorities, and measurable outcomes • Experience managing technology vendors and budgets • Technical fluency in data flows, APIs, integration patterns, and cloud data platforms • Experience leading requirements definition, user acceptance testing, change management, training, and transition to ongoing support • Experience partnering across IT, Security, Legal, Privacy, and Quality • Clear communication and effective influence across functions • Track record developing team capability and holding internal and external partners accountable • Comfort with regular computer and office equipment use, clear communication, occasional movement, screen work, basic hand coordination, and focus

🏖️ Benefits

• 99% of the premium paid for medical, dental and vision plans • Company-paid life insurance • AD&D benefits • Disability benefits • Voluntary plans to personalize coverage • Dollar-for-dollar 401(k) match up to 6% on eligible contributions • Long-term stock incentives • ESPP • Discretionary quarterly bonus • Extremely flexible wellness benefit • Generous PTO • Paid holidays • Company-wide shutdowns