Implementation Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GP Strategies Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1966

💼 Consulting

📚 Education

👥 HR Tech

Consulting • Education • HR Tech

GP Strategies Corporation is a global talent transformation and learning services company that helps organizations improve workforce performance through integrated consulting, managed learning services, content design and development, training delivery, and learning technology. The firm combines human expertise with AI-driven tools to deliver custom upskilling, leadership development, technical training, and enterprise technology adoption programs for large organizations across industries. GP Strategies provides consulting on organizational learning, AI readiness and implementation, and operates learning platforms and services to support long-term workforce capability and performance.

📋 Description

• Lead the technical onboarding of new AIQ Ops customers. • Configure AIQ Ops environments to align with customer requirements. • Support implementation planning, technical discovery, and deployment activities. • Validate customer readiness before production go-live. • Execute implementation playbooks and deployment best practices. • Design and configure integrations between AIQ Ops and LMS, HRIS, Microsoft 365, Microsoft Entra ID, LXP, CRM, workflow applications, APIs, and middleware platforms. • Implement SSO and identity management solutions. • Troubleshoot API, authentication, and integration-related issues. • Maintain integration documentation and technical standards. • Act as a trusted technical advisor throughout implementation and adoption. • Resolve technical issues and collaborate with Engineering teams when required. • Deliver administrator training and user enablement activities. • Monitor platform health, adoption, and performance. • Support customers through upgrades, releases, and new functionality. • Partner with Product Managers to improve implementation processes. • Provide customer feedback to influence product enhancements and roadmap decisions. • Assist with testing and validation of new platform releases. • Develop reusable implementation assets, templates, and deployment methodologies. • Identify automation opportunities within onboarding and deployment workflows. • Maintain implementation documentation, SOPs, and knowledge articles. • Track implementation KPIs and project milestones. • Ensure deployments comply with security, governance, and compliance requirements. • Support continuous improvement initiatives across delivery and implementation teams.

🎯 Requirements

• Experience implementing SaaS solutions within enterprise environments. • Experience integrating cloud applications using REST APIs. • Strong understanding of authentication technologies including SSO, OAuth, and SAML. • Experience working with Microsoft Azure and Microsoft Entra ID. • Strong troubleshooting, analytical, and problem-solving skills. • Customer-facing implementation, consulting, or technical delivery experience. • Experience working within Agile product and development environments. • Excellent stakeholder management and communication skills. • Strong written and verbal communication abilities. • Preferred: Experience implementing Learning Management Systems (LMS). • Preferred: Experience within Learning & Development technology environments. • Preferred: Microsoft Power Platform knowledge. • Preferred: SQL and reporting experience. • Preferred: Workflow automation experience. • Preferred: Exposure to DevOps and CI/CD practices. • Preferred: AI platform implementation experience. • Preferred: Experience supporting enterprise software deployments. • Technical knowledge of REST APIs, JSON, OAuth, SAML, Microsoft Entra ID, Microsoft Azure, Microsoft 365, Power Platform, Jira, Azure DevOps, Git, and API testing tools such as Postman.

🏖️ Benefits

• Opportunities to expand technical expertise • Opportunities to strengthen customer engagement skills • Career advancement opportunities • Work alongside Product, Engineering, Delivery, and Customer Success teams • Remote work arrangement