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Director, Solutions Engineering

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Build and manage a team of high-performing Solution Engineers • Serve as a cultural flag carrier for the organization • Foster strong partnership and collaboration across AE and SE roles • Grow the East SE organization to 20+ Solution Engineers • Prepare the SE organization to scale across multiple products, industries, segments, and GTM motions • Develop repeatable processes, playbooks, job architectures, enablement, and other scaling programs • Drive and advise on key opportunities alongside the VP of Sales • Build cross-functional relationships and promote teamwork • Engage strategically with customers • Provide thought leadership internally and externally • Ensure field feedback informs product and GTM strategy

🎯 Requirements

• Ideally located on the East Coast of the US • At least 2 years of experience in 2nd line SE leadership • Experience scaling teams to over 30+ employees • Proven success working in a fast-paced, high growth startup environment • Experience working in open source, developer-centric GTM motions, or observability • Extensive experience with complex, enterprise sales

🏖️ Benefits

• Equity • Bonus (if applicable) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 Grafana Shutdown Days reserved from annual leave entitlement • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things

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