Client Success Specialist

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Michigan, +3 more states – Remote

🐊 Florida – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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GreenPath

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GreenPath is an environmental consulting firm based in Amman, Jordan, providing sustainability, ESG, and environmental and social management services across the MENA region and international markets. The multidisciplinary team—environmental specialists, climate advisors, and ESG consultants—delivers technical studies, ESHS construction supervision, carbon footprint and climate risk assessments, training, and capacity building to private companies, governmental entities, NGOs, municipalities, and international financial institutions. GreenPath focuses on helping organizations reduce environmental impact, achieve regulatory compliance, and improve operational efficiency through locally grounded solutions aligned with international best practices.

📋 Description

• Provide phone support to clients enrolled in the Debt Management Program • Take back-to-back calls in a call center environment • Support client accounts and ensure seamless account management • Manage proposals, payments, deposits, and creditor communications • Proactively review client accounts to identify and resolve issues • Maintain accurate records and ensure compliance with state regulations • Collaborate across departments to ensure a seamless client experience • Encourage and motivate clients throughout their financial journey • Complete three weeks of mandatory full-time training before transitioning to the regular schedule

🎯 Requirements

• 2–3 years of customer service experience (call center preferred) • Associate’s degree preferred; Bachelor’s degree may substitute for experience • Strong professionalism when supporting clients through sensitive financial situations • Strong, empathetic, professional, and clear communication skills • Experience with Windows-based systems and CRM tools • Comfort with numbers and basic financial calculations • Ability to review credit card statements, due dates, and payment schedules • Private, enclosed room with a door for remote work • Hard-wired ethernet connection and standard broadband internet • Security camera in addition to standard computer setup • Home environment must support productivity and not be used as a replacement for caregiving • Internet speed of at least 200 Mbps for a single-person residence or 400 Mbps for residences with 2+ people • Availability for Monday–Friday schedules, including one late-night shift each week • Must complete mandatory full-time training beginning November 30, 2026 • Comfortable working in a structured, performance-driven environment

🏖️ Benefits

• Growth and development opportunities • Supportive, inclusive, and collaborative work environment • Competitive compensation and benefits • Mission-driven organization with over 60 years of impact in financial wellness