Senior Benefits Specialist

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Logo of Grove Collaborative

Grove Collaborative

201 - 500 employees

Founded 2012

🛍️ eCommerce

🛒 Retail

🧘 Wellness

eCommerce • Retail • Wellness

Grove Collaborative is a mission-driven eCommerce company dedicated to offering sustainable and eco-friendly home essentials and personal care products. Its mission, 'Beyond Plastic,' focuses on reducing plastic waste through innovative solutions like starter sets that promote sustainability. The company offers a wide range of products, including cleaning essentials, personal care items, home and pantry supplies, and pet care products. Grove Collaborative emphasizes high ingredient standards, affordability, and a commitment to reducing plastic, making environmentally responsible shopping more accessible to consumers.

📋 Description

• Ensure a welcoming employee experience through timely communication, responsiveness, and thoughtful follow-through. • Administer Grove's U.S. benefits programs, including medical, dental, vision, life and AD&D, HSA, FSA, COBRA, and 401(k) plans. • Serve as the primary day-to-day point of contact for employees, benefit carriers, brokers, and third-party administrators to resolve benefit-related questions and administrative issues. • Process employee benefit enrollments, qualifying life event changes, and terminations accurately and within required payroll and carrier deadlines. • Partner with our leave of absence and disability vendor to administer employee leaves, review requests, coordinate documentation, and partner with HR Business Partners on leave-related matters. • Review and reconcile monthly benefit invoices and partner with Finance to support timely and accurate premium payments. • Perform routine audits of benefit enrollments, payroll deductions, HRIS data, and carrier records to ensure data integrity and resolve discrepancies proactively. • Maintain employee benefit records and documentation in accordance with company policies and applicable federal, state, and local regulations. • Support compliance activities related to benefits administration, including ACA, COBRA, Form 5500, nondiscrimination testing (NDT), San Francisco Health Care Security Ordinance (SFHCSO), and other required reporting. • Own the annual Open Enrollment strategy and execution end-to-end, partnering with our broker to evaluate plan design, timelines, and vendor logistics — including employee communications, education sessions, system configuration, testing, and implementation. • Partner with the Director of People Experience, CFO, broker, and carriers throughout the annual benefits renewal process by gathering information, evaluating plan options, preparing recommendations, and supporting implementation. • Stay informed on federal, state, and local legislative and regulatory changes impacting employee benefits and leave administration. • Support the employee lifecycle through new hire orientation, employee inquiries, and other People Experience initiatives and special projects as assigned. • Assist with immigration and visa administration.

🎯 Requirements

• 5-7 years of Human Resources experience, including significant experience administering employee benefits. • Proven experience owning the Open Enrollment process end-to-end, including plan design decisions, employee communications, and system implementation, ideally in partnership with a broker. • Experience administering 401(k) plans and U.S. employee benefit programs. • Experience coordinating federal and state leave programs, including California leave laws. • Strong understanding of federal, state, and local employment laws related to benefits and leave administration. • Exceptional attention to detail with a proven ability to manage multiple priorities while maintaining a high degree of accuracy. • Strong customer service, communication, and organizational skills with the ability to build positive relationships across employees, vendors, brokers, and internal partners. • Ability to identify issues proactively, exercise sound judgment, and escalate risks appropriately. • Experience working with ADP is a plus. • SHRM-CP or comparable certification is a plus.

🏖️ Benefits

• Health insurance • 401(k) plans

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