Operations Associate, RCM Special Projects

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $95k - $111k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Grow Therapy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Grow Therapy is a technology-enabled mental healthcare platform that connects clients with licensed therapists and prescribers for therapy and medication management. The service lets users search by state, city, insurance, and needs, book virtual or in-person appointments, and often enables lower out-of-pocket costs by handling insurance billing. Grow vets providers, offers resources (quizzes, guidance), and partners with employers and payors to expand access to affordable, personalized mental health care.

📋 Description

• Support and improve key operational workflows • Work closely with Engineering to bring new features to life • Pull reports, analyze trends, and turn insights into action • Track and monitor operational health and key metrics • Flag issues and partner with the team to troubleshoot and improve processes • Drive change across Growth, Customer Support, and Technology • Build, scale, and pressure test revenue collection processes • Support high-impact revenue cycle projects • Collaborate with Insurance Operations stakeholders to maintain revenue systems for the provider network

🎯 Requirements

• 1–2 years of experience in revenue cycle or healthcare operations • At least 1 year of experience in a startup or similarly fast-paced environment • Experience working on cross-functional projects • Experience using Excel, Hex, Looker, or other analytics platforms • Confidence using Excel or Google Sheets, including formulas and pivot tables • Ability to pull reports, analyze trends, and identify patterns • Structured problem-solving skills • Ability to work with cross-functional partners to align outcomes and timelines • SQL experience is a bonus • Must be authorized to work lawfully in the United States

🏖️ Benefits

• Comprehensive medical, dental, vision, life, and disability coverage • No cost access to therapy through the Grow platform (available to US employees) • Retirement savings programs and equity opportunities • Flexible time off, company paid holidays, and a company-wide Winter Break • Up to 18 weeks of paid parental leave • New child stipend • Dedicated weekly flexible time for self care • Annual wellness and development stipend • Pre-tax commuter benefits for teammates working from hub locations • Home workspace support and meal benefits • Wellness memberships • Virtual care • Pet insurance discounts where available • Global travel assistance • Remote work arrangement within the United States • Travel 2–3 times per year for company and department offsites

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