Director of Operations

🔥 15 hours ago

🌾 North Dakota, Minnesota – Remote

🌾 North Dakota – Remote ❄️ Minnesota – Remote

💵 $100k - $190k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GT Independence

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

☁️ SaaS

👥 B2C

HR Tech • SaaS • B2C

GT Independence is a company that helps people self-direct their long-term care by enabling individuals to hire in-home or community-based caregivers and by handling the administrative tasks such as payroll, taxes, and paperwork. They provide a mobile app for caregivers to track hours, submit timesheets, and obtain approvals, and they guide participants through state-specific Medicaid/Medicare self-direction options so people can remain in their homes and maintain independence.

📋 Description

• Oversee management of all operational units throughout the Company to provide exceptional fiscal intermediary services to people receiving services through self-direction • Maintain operational standards • Formulate, implement, and communicate operational policies and procedures • Plan, execute, and implement strategic objectives supporting the Company’s overall Strategic Plan • Coordinate activities across operational unit lines; evaluate plans and recommend changes to senior management • Develop leadership and management skills within subordinates • Approve performance appraisals and wage increases • Develop metrics to measure operations performance • Participate in developing new services for recently acquired contracts • Participate in continuous improvement projects and lead customer service, payroll, and processing improvement efforts • Monitor workloads and reassign agencies and programs appropriately • Collaborate with directors and executives from other functional areas to optimize service delivery • Take timely corrective action in accordance with company policy, consulting human resources and compliance as appropriate • Identify process improvement opportunities • Build and maintain relationships with agencies • Promote adherence to and uphold the company’s mission and values • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree in business, human services or related field or equivalent work experience • At least 5 years of experience relevant to the work performed • Knowledgebase in supervision, business management and leadership • Excellent written and oral communication skills • Extensive experience in working on complex projects with critical thinking and problem solving • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing • Ability to balance work pressure with time management skills • Ability to build positive relationships and communicate with people of diverse backgrounds and abilities • Experience initiating and maintaining highly effective teams • Competent in the use of Microsoft Office programs and the Internet

🏖️ Benefits

• Work is performed from a home office • Travel may be required