Client Maintenance Specialist

🔥 16 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $34 - $37 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Greenberg Traurig, LLP

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

⚖️ Legal

Legal

Greenberg Traurig, LLP is a leading international law firm that offers a wide range of legal services. With a global network of 48 locations, the firm provides clients with proactive legal strategies and skilled counsel across various legal issues, including international trade, sanctions, cybersecurity, and corporate law. The firm is committed to diversity, equity, and inclusion, utilizing its resources to support humanitarian aid and pro bono services, particularly in response to international crises. Greenberg Traurig is recognized for its excellence, being ranked by Chambers & Partners and holding prestigious awards in the legal industry.

📋 Description

• Create client and matter records in the firm’s practice management system and follow naming conventions and matter setup protocols • Maintain and update billing addresses, contact information, invoice delivery preferences, attorney rate structures, and client-specific rate agreements • Update matter status and ensure proper documentation • Review and input matter plans, billing notes, and special client requirements • Manage rate uploads, adjustments, billing arrangements, fee structures, and alternative fee agreements • Coordinate with billing and eBilling teams to align data with vendor portal requirements and resolve discrepancies • Record and maintain outside counsel guidelines and billing restrictions • Track client-specific billing instructions in system notes • Collaborate with attorneys, billing teams, finance leadership, and administrative staff • Attend onsite trainings and conduct business travel as needed • Report to the Director of Revenue Management

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • Minimum of one year of work experience • Law firm or accounting/financial experience preferred • Ability to work under pressure, meet strict deadlines, and prioritize multiple tasks • Strong attention to detail and organizational skills • Ability to adapt and shift priorities in a fast-paced environment • Strong analytical and problem-solving skills • Excellent interpersonal and written/verbal communication skills • Professional demeanor and polished presentation • Ability to recognize and maintain confidential, sensitive, and proprietary information as confidential • Computer proficiency in Windows-based software and Microsoft Office Suite applications • Exceptional computer skills and ability to learn new software applications quickly • Understanding of AI capabilities, limitations, and responsible use in a professional environment • Familiarity with or willingness to learn firm-approved AI tools such as Copilot or ChatGPT • Ability to perform the stated physical requirements, including extended sitting, manual dexterity, filing, bending, standing, and lifting files • Flexibility to work overtime

🏖️ Benefits

• Competitive compensation • Discretionary bonus eligibility for full-time employees • Health insurance with optional HSA • Short-term disability • Long-term disability • Dental insurance • Vision care • Life insurance • Healthcare and Dependent Care Flexible Spending Accounts • 401K • Vacation • Sick time • Employee assistance program • Voluntary accident insurance • Voluntary life insurance • Voluntary disability insurance • Voluntary critical illness and cancer insurance • Pet insurance • Commuter and Transit programs may be available in certain markets • Remote work basis • Attend onsite trainings and conduct business travel as needed