Delivery Manager

🔥 12 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of GTT

GTT

1001 - 5000 employees

📡 Telecommunications

🔐 Security

💰 $175M Post-IPO Equity on 2018-03

Telecommunications • Security • Cloud Computing

GTT is a global leader in networking and security solutions, providing a comprehensive suite of services including managed SD-WAN, secure cloud networking, and cybersecurity. With a strong emphasis on secure and simplified connectivity, GTT serves businesses around the globe by connecting people and machines to data and applications. Their platform offers visibility, insights, and orchestration, ensuring continuous network performance through advanced technologies such as AI. GTT caters to a wide range of sectors including financial services, manufacturing, retail, and media, leveraging its top-ranked Tier 1 global backbone network to deliver outstanding performance and security. The company also supports businesses with professional and managed services, enhancing their networking experience and enabling digital transformations.

📋 Description

• Own and manage delivery of small to large and complex customer solutions • Coordinate internal GTT Service Delivery teams and external third-party service delivery partners • Support and engage closely with the customer’s project team • Serve as the single point of contact for project deliverables • Ensure required quality levels, budgets, and timescales using GTT Project Management methodology • Report to the Manager, Project Management • Interact with Service Delivery Coordinator, Order Assurance, Design and Software Engineering, Sales, Sales Engineering, Supply Chain Management, and Product Managers • Manage multiple projects across a variety of products • Own projects from Project Initiation through Customer Operations • Set up and manage virtual project teams • Manage project communications • Host weekly internal and external customer calls and monthly face-to-face customer meetings • Provide weekly internal and external project status reports • Produce and maintain Project Initiation Documents, including project scope and customer critical success factors • Monitor projects using a tracker, MS Project, and GTT Project Management Methodology • Identify and manage risks, issues, actions, and dependencies throughout the project lifecycle • Track costs, budgets, and forecasts, including expected charges and revenues • Adhere to GTT’s Change Control Procedure • Report time spent against what was sold to the customer • Complete frequent Gate Control Checks with the manager to ensure quality standards and improve project methodology

🎯 Requirements

• No explicit education, experience, certification, software proficiency, language, or work authorization requirements stated

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