Client Manager Associate, Premier Market

🔥 0 minutes ago

⛰️ Colorado, Oregon, +2 more states – Remote

⛰️ Colorado – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $50.1k - $82.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guardian Life

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Manage an assigned book of business for groups with fewer than 100 enrolled lives • Build and maintain relationships with brokers, producers, and plan holders • Deliver renewal recommendations, alternative plan options, and add-issue quotes • Analyze experience and utilization reports to support renewal and retention decisions • Identify opportunities to expand client relationships through additional products and coverage solutions • Use Salesforce reporting and other tools to evaluate book performance and uncover growth opportunities • Partner with Sales Representatives on renewal strategies, cross-sell initiatives, and sales outcomes • Negotiate with underwriting partners on renewal results and rate relief opportunities • Develop and present alternative plan options aligned with client needs and business objectives • Collaborate with Underwriting, Sales Support, Service, and Claims teams • Serve as a subject matter expert on Guardian products, systems, workflows, and service capabilities • Obtain required industry licenses within 90 days of hire and maintain them through continuing education • Report to the appropriate Client Management Leader within the Premier Market organization • Occasional travel may be required based on business and client needs

🎯 Requirements

• Strong relationship management experience supporting external clients, brokers, producers, or business partners • Excellent written and verbal communication skills • Strong customer service, consultative, negotiation, persuasion, and influencing skills • Analytical and problem-solving abilities, including interpreting experience reports, utilization trends, pricing analysis, and plan design options • Working knowledge of group insurance products, contracts, services, financing methodologies, and underwriting principles • Ability to build collaborative relationships across clients, brokers, sales teams, underwriting, service, and claims organizations • Strong planning, organizational, and time management skills • Ability to obtain required industry licensing within 90 days of hire and maintain licensing through continuing education • 3–5 years of insurance industry experience (preferred) • Bachelor's degree or equivalent combination of education and relevant work experience (preferred) • Knowledge of ancillary group insurance products • Knowledge of fully insured and alternate funding arrangements and underwriting practices • Experience identifying cross-sell opportunities and supporting retention, renewal, and add-issue strategies • Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint • Experience using Salesforce, GCRS, Siebel, CPS, Phoenix, Business Objects, or similar CRM and reporting systems • Legally authorized to work in the United States without current or future employer sponsorship

🏖️ Benefits

• Skill-building opportunities • Leadership development • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Annual, sales, or other incentive compensation eligibility • Benefits for full-time eligible employees