Account Manager

🔥 0 minutes ago

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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ComPsych

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

📋 Description

• Manage overall customer satisfaction and profitability of assigned customers • Demonstrate thorough understanding of customers' business, human capital, and benefits concerns • Position ComPsych's value proposition with beneficial solutions to meet customer needs • Retain and grow book of business by meeting customer satisfaction ratings and identifying upsell opportunities • Implement and manage effective delivery of customer programs, including communication strategies, customer training, issue resolution, and utilization reporting • Establish and build strong working relationships with ComPsych business leaders and team members • Travel as necessary to meet new and existing customers and attend Annual Kick-Off • Perform other duties as assigned

🎯 Requirements

• BS/BA required • Account management experience required • Experience in insurance, benefits, healthcare, or human resources-related services is a plus • Proven track record of successfully selling additional service lines to current customers • Stable work history required • Computer literacy in Microsoft Office Suite required • Self-starter able to multi-task and work autonomously • Excellent organizational and project management skills • Effective interpersonal and communication skills • Ability to travel up to 25% of the time • Consistent and reliable high-speed internet and distraction-free workspace required • Ability to be present on camera during work-related trainings, meetings, and/or events • Must be able to sit or stand at a desk for prolonged periods while working on a computer

🏖️ Benefits

• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise • Remote work schedule • Opportunity to collaborate with internal partners and business leaders • Annual Kick-Off participation

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