Associate Delivery Director, ServiceNow

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $149k - $248k / year

⏰ Full Time

🔴 Lead

🔧 ServiceNow

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Lead and ensure successful delivery of ServiceNow implementation and support engagements • Drive business development in the State and Local Government sector • Support execution of the segment strategy • Evangelize ServiceNow platform solutions internally across State and Local Government segments • Support pre-sales activities, including leading sales calls, proposal development, and client presentations • Support practice leadership in developing sales strategies for practice growth • Coordinate recruiting efforts to build a team and support sales growth and high-quality, repeatable engagements • Ensure overall delivery execution quality through oversight and governance • Mentor junior team members in ServiceNow platform best practices, business analysis, and project management • Drive revenue across ServiceNow solution offerings, with expectations exceeding $2 million in the first year • Develop relationships and partnerships with segment teams, aligning sales pursuits, resource capacity, capabilities, and industry awareness • Develop relationships with ServiceNow Account leads and support joint sales pursuits • Support development of thought leadership content and marketing materials • Maintain awareness of industry best practices, business levers, and ServiceNow product evolution

🎯 Requirements

• Minimum of SEVEN (7) years of professional experience • A minimum of FIVE (5) years of experience with ServiceNow Applications, including leading large Client implementation and support engagements • US Citizenship is contractually required for this role • Willingness to travel up to 25% • Deep technical understanding of ServiceNow Platform; expertise with multiple solution areas • Active ServiceNow certifications or ability to achieve relevant certifications upon hire • Expert business development skills and ability to manage relationships with clients and internal stakeholders • Business operations and/or strategic planning experience • Demonstrable skills in managing multiple clients • Exceptional communication and presentation skills • Bachelor’s degree required • Experience with Project Management and Agile Scrum or SAFe delivery standards • Active Public Trust/Secret Clearance or ability to be cleared • Project Management Professional (PMP) Certified preferred • Agile Scrum or SAFe Agile certified preferred • Prior experience building a ServiceNow practice area or delivery team preferred • Preferred candidate local to the Washington DC area or willing to relocate

🏖️ Benefits

• Comprehensive total rewards package • Flexible benefits package • Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Discretionary variable incentive bonus may be available • Parental Leave and Adoption Assistance • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Student Loan PayDown • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Mobility Stipend