Account Manager

🔥 0 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of GuidePoint Security

GuidePoint Security

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

📋 Description

• Serve as the dedicated Account Manager for a specified Account Executive, helping maintain and grow business within assigned accounts • Respond to customer inquiries in a timely fashion and move them to resolution • Liaise between customers, vendors, and GuidePoint resources • Develop and retain product, industry, vendor-resource, and GuidePoint Security service knowledge • Develop and maintain relationships with key vendors and Account Executive customers • Leverage vendor resources and relationships to bring value to customers • Increase call frequency and customer touchpoints • Manage open opportunities in existing accounts with guidance from the Account Executive • Identify whitespace opportunities with customers and vendors • Represent the Account Executive at customer meetings as needed • Close renewal, upsell, and net-new sales cycles with Account Executive guidance • Support upcoming renewals and identify upsell opportunities • Promote marketing communications to the account base with targeted follow-up • Drive and sell GuidePoint Security Professional Services engagements • Assist with forecast management and internal strategic reporting • Use Salesforce.com to generate quotes and track open and renewal opportunities when required • Perform other assigned duties

🎯 Requirements

• Proven success in Inside Sales with cyber security experience required • Demonstrated ability to multitask, maintain outstanding attention to detail, and follow through on commitments • Unwavering positive attitude, strong drive for results, and ability to navigate ambiguity within a collaborative team environment • Strong written and verbal communication skills, with ability to communicate clearly and concisely via email, phone, and written documents • Experience with Salesforce.com and Microsoft Office required • Ability to work a flexible schedule required • Up to 25% travel • Sedentary work • Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day • Close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day

🏖️ Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions) • Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of employees' premiums and 75% for family plans) • High Deductible/HSA contribution: $850 per employee annually / $1750 per family annually • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans • 12 corporate holidays • Flexible Time Off (FTO) program • Healthy mobile phone and home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option • Collaboration, mentorship, and guidance opportunities

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