Lead Database Reliability Engineer – Small Business Technologies

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🔥 10 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $117.7k - $188.3k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Own end-to-end reliability of critical database systems (availability, performance, durability) • Define and maintain SLIs/SLOs for database services • Lead incident response and root cause analysis for database-related outages • Design and implement failover, replication, and disaster recovery strategies • Automate database provisioning, scaling, backups, and recovery processes • Implement Infrastructure-as-Code (IaC) and GitOps approaches for database environments • Drive reduction of manual operational work through tooling and self-service capabilities • Establish reliability engineering practices (error budgets, postmortems, continuous improvement) • Build and maintain database observability (metrics, logs, traces) • Proactively monitor system health and performance bottlenecks • Optimize query performance, indexing strategies, and resource utilization • Establish capacity planning and forecasting models • Partner with platform engineering to standardize database patterns and tooling • Support cloud-native database architectures (managed services, distributed systems) • Evaluate and recommend database technologies and storage solutions • Ensure systems are designed for resilience, scalability, and cost efficiency • Own backup strategies, validation, and restore testing • Lead disaster recovery planning and execution readiness • Ensure data integrity, consistency, and compliance with governance standards • Work with engineering teams to improve data access patterns and reliability • Partner with security and compliance teams on data protection requirements • Influence application design to align with database reliability best practices • Act as the technical lead for database reliability across teams • Define standards, best practices, and operating models for DBRE • Lead cross-team initiatives to improve reliability and reduce systemic risk • Mentor senior engineers and contribute to talent development

🎯 Requirements

• 8–12+ years in database engineering, SRE, or infrastructure engineering • Hands-on experience with production-grade relational and/or NoSQL databases (e.g., PostgreSQL, MySQL, SQL Server, DynamoDB, etc.) • Experience operating systems at scale in cloud environments (AWS, Azure, or GCP) • Proven ownership of high-availability, mission-critical systems • Strong knowledge of: Database internals, replication, and recovery mechanisms, Performance tuning and optimization techniques, Distributed systems and fault-tolerant architectures • Experience with: Observability tools (Datadog, Prometheus, Grafana, etc.), Automation tools (Terraform, Ansible, CI/CD pipelines), Containerization and orchestration (Docker, Kubernetes) • Familiarity with data lifecycle management and storage optimization • Demonstrated ability to lead through influence in cross-functional environments • Strong incident management and problem-solving skills under pressure • Ability to communicate complex technical concepts to leadership stakeholders • Experience defining engineering standards and operational practices

🏖️ Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage • Participate in the H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (virtual) fitness center programs • Associate discount program • Automatically enrolled in Business Travel Accident Insurance • Receive Associate Tax Prep benefit