Project Manager, Field Operations

🔥 12 hours ago

🏰 Missouri – Remote

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💵 $62.8k - $94.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Lead operational initiatives, processes, tools, and support functions enabling effective service delivery across Field Operations • Partner with field support leaders, business stakeholders, and cross-functional teams to develop scalable solutions • Improve operational processes and support organizational readiness • Drive continuous improvement • Coordinate projects and manage deliverables • Maintain operational standards • Ensure Field Operations has the resources, knowledge, reporting, and tools needed to support field operations effectively • Identify opportunities to improve service delivery and increase operational efficiency • Support organizational growth

🎯 Requirements

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • Ability to work effectively in a diverse work group • Ability to lead in a matrix environment and at a distance (virtually) • Ability to work effectively as a member of a team • Demonstrated decision making, analytical, and problem-solving skills • Effective oral, written, and interpersonal communication skills • Demonstrated effectiveness presenting complex information to multiple organizational levels • Strong facilitation and presentation skills • 3 years minimum related work experience • Proficiency with Microsoft Office software and product planning tools • Familiarity with Project Management methodologies • Track record of establishing priorities and deadlines • Experience in a consulting environment • Familiarity with compliance, regulatory, Sarbanes-Oxley Act (SOX), and governance issues • PMP certification, equivalent certification, or completed work towards PMP certification or equivalent • Some tax or financial background

🏖️ Benefits

• Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning • Travel requirement of less than 10% of the time

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🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required