Technology Enablement Partner – Virtual Partnership

🕒 Yesterday

🏰 Missouri – Remote

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💵 $73.4k - $110.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 0%

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Serve as the primary business owner for Virtual Partnership technology platforms and systems • Partner with Information Technology teams, vendors, and business stakeholders to ensure systems support business needs • Develop and manage the Expat technology enhancement roadmap, including intake, prioritization, internal/external system integrations, and issue resolution • Gather feedback from clients, tax professionals, support teams, and business partners • Translate business and user feedback into clear requirements, enhancement requests, and recommended solutions • Participate in solution design, testing, and user acceptance activities • Coordinate implementation planning for technology enhancements and process changes • Support communication, training, documentation, and adoption of new system capabilities • Represent the Expat business in technology planning, vendor discussions, and system improvement conversations • Perform day-to-day troubleshooting and field support

🎯 Requirements

• Experience managing business requirements, technology enhancements, system improvements, or product related work • Ability to partner effectively with Information Technology teams, vendors, and cross-functional business stakeholders • Strong communication skills to translate business needs into clear requirements and action plans • Experience gathering user feedback and identifying opportunities to improve processes, systems, or experiences • Ability to prioritize work, manage competing needs, and coordinate activities across multiple partners • Strong problem-solving skills and attention to detail • Ability to support testing, implementation, documentation, and adoption of new capabilities

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning

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