
10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
🔥 0 minutes ago
🏰 Missouri – Remote
💵 $21 - $32 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 0%
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10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
• Take a consultative approach by understanding clients' financial goals, identifying potential tax savings, planning the future, and informing clients about available H&R Block products and services • Establish rapport and trust with clients through empathy, active listening, and commitment to their financial well-being • Conduct tax interviews for retail and DIY online clients through video, phone, chat, and email • Review and complete accurate tax returns for individuals and small businesses in compliance with IRS regulations and H&R Block standards • Analyze IRS transcripts to identify missed prior-year filings or amendment opportunities • Offer ethical, credible tax advice • Handle sensitive information confidentially and with integrity • Keep current with tax laws, tools, and technology • Pursue ongoing training to improve tax expertise, customer service, and technology skills • Use H&R Block's digital tools and platforms to streamline tax preparation and enhance client experience • Foster a positive team environment by sharing knowledge, supporting peers, and collaborating with staff • Perform other duties as assigned
• Three years of tax preparation or review experience required • Experience with IRS transcripts, amendments, and prior year return identification • Exceptional verbal and written communication skills • Strong virtual collaboration skills across digital platforms • Strong knowledge of tax law and personal tax concepts • Analytical skills to interpret, assess, and resolve routine and complex tax situations • Ability to work effectively in a diverse, collaborative team environment • High school diploma or equivalent • Bachelor's degree in accounting, finance, or a related field is preferred • Equivalent education and practical experience will also be considered • Enrolled Agent, Attorney, or CPA designation preferred • Master's degree in accounting, Finance, or a related field preferred
• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Advanced tax training • Continuous learning
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