Senior Events Manager, Strategic Accounts

🕒 June 26

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Logo of HackerOne

HackerOne

201 - 500 employees

Founded 2012

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $49M Series E on 2022-01

Consulting • Healthcare • Logistics

HackerOne is a platform that connects businesses with ethical hackers to identify and fix security vulnerabilities. It offers services like bug bounty programs, pentest as a service, continuous security testing, vulnerability disclosure programs, AI safety and security testing, and application and cloud security. HackerOne engages a global community of ethical hackers who help businesses secure their digital assets by finding and addressing vulnerabilities. By leveraging both human and AI resources, HackerOne aims to outmatch cybercriminals and enhance security for various sectors, including automotive, financial services, government, healthcare, and retail. The company also provides educational resources, such as Hacker101, to train and develop the skills of people interested in cybersecurity.

📋 Description

• Lead the strategy, planning, and execution of virtual and in-person customer events, hacking challenges, and community programs that support Strategic Accounts’s security objectives and HackerOne’s business goals. • Apply AI First by leveraging AI-powered tools and automation to improve event planning, communications, reporting, operational workflows, and program scalability while increasing quality and efficiency. • Demonstrate Change Agility by proactively adapting event strategies, priorities, and execution plans in response to evolving customer needs, business objectives, and community feedback while maintaining exceptional participant experiences. • Leverage Data-Driven Decision Making to establish success metrics, analyze participation and customer outcomes, develop reporting dashboards, and provide actionable recommendations that improve future programs and strengthen customer relationships. • Utilize First Principles Problem Solving to identify root causes of operational challenges, simplify processes, eliminate unnecessary complexity, and design scalable solutions that improve event execution and stakeholder experiences. • Serve as the primary liaison between HackerOne, Strategic Accounts, and internal stakeholders to align event objectives, manage expectations, and ensure successful delivery of customer outcomes. • Partner cross-functionally with Customer Success, Sales, Marketing, Community, and Operations teams to increase customer engagement, researcher participation, program adoption, and long-term customer value. • Manage event budgets, vendors, logistics, and post-event reviews while identifying opportunities for operational improvements, cost efficiencies, and greater program impact.

🎯 Requirements

• 5+ years of experience in event management, program management, customer programs, or a related field within technology, cybersecurity, SaaS, or a similarly complex environment. • Demonstrated experience leading complex virtual and in-person events involving multiple stakeholders, budgets, timelines, and competing priorities. • Experience using data, metrics, and reporting to measure outcomes, influence decisions, and drive continuous improvement. • Strong project management, stakeholder management, and communication skills, including experience presenting recommendations, results, and insights to senior leaders and external partners.

🏖️ Benefits

• Health (medical, vision, dental), life, and disability insurance* • Equity stock options • Retirement plans • Paid public holidays and unlimited PTO • Paid maternity and parental leave • Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) • Employee Assistance Program

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