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Customer Service – Travel Advisor

Job not on LinkedIn

🕒 October 7

🐻 Alaska – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Where this job comes from

Posted on Hallford Travels's careers page, not through a job board

First seen by Remote Rocketship October 7

Still open on Hallford Travels's site. Checked 39 minutes ago.

Logo of Hallford Travels

Hallford Travels

1 - 1 employees

✈️ Travel

👥 B2C

Travel • B2C

Hallford Travels is a consumer-facing travel agency that helps customers book and plan leisure vacations. Their site copy positions them as a personalized travel planning service offering ocean & river cruises, all‑inclusive resorts and trips, family vacations, honeymoons and romantic getaways, group travel, European adventures, and shore excursions & tours, with stress‑free support and customized itineraries.

📋 Description

• Provide excellent customer service to clients planning vacations • Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations • Respond to client questions and provide helpful travel-related information • Communicate with travel suppliers to confirm reservations and booking details • Maintain accurate records of client communications and travel arrangements • Stay informed on travel promotions, supplier updates, and destination information • Provide assistance to clients before and after travel when needed

🎯 Requirements

• Strong customer service and communication skills • Ability to work independently in a remote environment • Comfortable using email, online platforms, and basic computer tools • Organized with strong attention to detail • Positive attitude and professional communication style • Previous experience in customer service or travel is helpful but not required

🏖️ Benefits

• Remote work opportunity • Flexible scheduling options • Access to travel industry training and resources • Ongoing support from an experienced travel team • Travel industry perks and supplier discounts when available

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