Regional Manager

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Hancock Claims Consultants

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Hancock Claims Consultants is a nationwide provider of end-to-end property claims support for insurers and adjusters. The company combines a large, vetted network of inspectors, contents specialists, engineers, contractors and tree-removal crews with configurable technology integrations to deliver services including ladder assist, exterior and interior inspections, estimates, contents inventories, mitigation and repair management, appraisals and rapid catastrophe deployment. Hancock focuses on reducing claims cycle times, controlling costs with flat-fee inspection pricing, and providing extensive data and reporting to improve insurers’ decision-making and operational efficiency.

📋 Description

• Lead and develop field operations personnel within your assigned region. • Ensure exceptional service delivery and customer satisfaction. • Resolve customer concerns and operational escalations. • Partner with internal departments to ensure inspections are completed on time and meet client expectations. • Recruit and expand subcontractor resources to support territory growth. • Build and maintain strong relationships with insurance carriers and clients. • Identify and develop new business opportunities. • Conduct regular meetings with field leadership to improve service quality. • Develop territory business plans and growth strategies. • Represent Hancock at trade shows, conferences, and industry events.

🎯 Requirements

• 5+ years of experience in property claims, or a related industry. • 2+ years of leadership or management experience. • Strong customer relationship management and business development skills. • Excellent communication and interpersonal skills. • Ability to manage multiple priorities in a fast-paced environment. • Experience with Microsoft Office; Salesforce experience preferred. • Strong organizational, problem-solving, and leadership abilities. • HAAG Certification (preferred). • Rope & Harness Certification (preferred). • Experience working with independent contractors and field inspection teams.

🏖️ Benefits

• Competitive Base Salary • Performance-Based Bonus Structure • Medical, Dental & Vision Insurance • Company-paid Dental & Vision (Employee Only) • Company-paid Life Insurance • Company-paid Long-Term Disability • 401(k) with Company Match • Paid Time Off • Professional Development Opportunities • Career Growth with an Industry Leader