Client Success Executive

🕒 August 4

🌽 Illinois, North Carolina, +1 more states – Remote

🌽 Illinois – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

📋 Description

• Serve as the client's primary advocate within Altera and as a trusted advisor • Develop and nurture C-suite relationships • Facilitate strategic planning for complex current and future projects, aligning Altera solutions with client strategic priorities • Develop and maintain a deep understanding of how Altera services can best meet client requirements • Identify and communicate how Altera can drive more value to clients • Promote client participation and drive ongoing improvement related to Net Promoter Score (NPS) • Serve as the primary executive escalation point • Explore and identify additional revenue opportunities with clients • Monitor and support Accounts Receivable efforts with finance teams • Represent Altera leadership in client touchpoints, tradeshows, and conferences • Review client financial and business objectives, devise actionable strategies, and track KPIs • Conduct strategic operational reviews and lead escalated support and service initiatives

🎯 Requirements