Assistant Director, Revenue Cycle Management

🔥 43 minutes ago

🐊 Florida, Illinois, +11 more states – Remote

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💵 $90k - $140k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Manage and develop frontline managers, team leads, and staff across revenue cycle functions • Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met • Promote accountability, teamwork, and continuous improvement • Ensure accurate and timely execution of billing, cash posting, collections, accounts receivable follow-up, and denial management • Monitor workflow distribution and adjust resources to meet client needs • Escalate operational risks or issues to senior leadership • Identify inefficiencies and recommend process improvements • Assist in implementing standard workflows, policies, and best practices • Support automation and optimization initiatives, including technology and AI-driven solutions • Maintain relationships with client contacts and operational leaders • Participate in client meetings and provide performance and initiative updates • Address client concerns and ensure timely issue resolution • Track and analyze KPIs, productivity metrics, and financial outcomes • Prepare presentations, reports, and dashboards for leadership and clients • Identify trends and recommend corrective actions • Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations • Support quality assurance programs and audits • Assist with corrective actions for compliance gaps • Support budget adherence, staffing, productivity, and operational expenses • Assist in forecasting and monitoring revenue cycle performance against targets • Optimize revenue cycle systems and workflows • Collaborate with internal teams and vendors to resolve system issues and enhance functionality • Promote effective use of reporting and operational tools • Support onboarding and training for new staff • Assist with ongoing education initiatives • Mentor managers and staff • Provide operational expertise for sales discussions and client presentations • Gather data and insights for proposals and service improvements

🎯 Requirements

• Bachelor's degree or equivalent work experience • Minimum of 7 years in healthcare revenue cycle services in a hospital environment • At least 3 years in a leadership role • Knowledge of multiple EHR's such as MEDHOST, Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use • Proven client relationship skills • Experience with multi-facility entities to rural health/community hospitals • Ability to travel to hospital locations or events as assigned up to 25% • Understanding of hospital operations and clinical/financial processes • Excellent written, proofreading, and verbal communication skills • Strong judgement, detail-oriented, organized, can multi-task, problem-solving abilities, attention to detail and work independently • Ability to work within a team environment and lead projects within the assigned focus area • Flexible with a "can-do" attitude and able to remain professional under high-pressure situations • Ability to retain and protect confidential material • Strong computer skills in Microsoft Office applications, including Word, Excel, PowerPoint, and Copilot • Preference given to candidates who can work in EST or CST timezone

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work and more!

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