Proposal and Solutions Consultant

🔥 2 minutes ago

🌐 United States, Canada – Remote

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☕ Washington – Remote

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💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Lead end-to-end proposal development for library system procurements, including ILS/LSP, discovery, digital resource management, and analytics • Build and refine AI agents to improve efficiency and expand the proposal pipeline • Develop proposal strategies aligned with functionality, interoperability, accessibility, and total cost of ownership criteria • Manage timelines, schedules, deliverables, and cross-functional proposal teams • Review proposals for technical accuracy, completeness, defensibility, gaps, risks, and over-commitments • Handle prospect follow-up questions and clarification requests after proposal submission • Support technical questionnaires, security reviews, and requirements clarification • Maintain and enhance the Loopio knowledge base, including reusable library-technology content, case studies, methodologies, and templates • Participate in content review cycles and follow knowledge-base governance standards • Deliver product demonstrations for APAC customers and prospects • Present occasional product webinars and additional demos, including scripted RFP demos and oral presentations • Prepare and maintain demo environments, scripts, and datasets • Write persuasive content covering library workflows, discovery, interoperability, cloud architecture, hosting, security, and data privacy • Translate technical platform capabilities into outcomes for librarians, faculty, and patrons • Develop strategic messaging, executive summaries, and value narratives for academic, public, consortia, and K–12 segments • Partner with Sales, Pre-Sales, Product, Engineering, Implementation, Support, Marketing, and other teams • Ensure compliance with procurement requirements, mandatory forms, technical matrices, pricing structures, terminology, metadata standards, and accessibility requirements • Edit and proofread proposal materials • Integrate competitive intelligence on library platforms and support win/loss reviews • Customize proposals, track proposal success metrics, and continuously improve proposal processes

🎯 Requirements

• Master's degree in Library and Information Science (MLIS) or related field • Aptitude in technical writing, preferably in library technology, EdTech, or SaaS platforms serving public sector or education • Strong understanding of library operations and workflows • Strong understanding of metadata standards and interoperability • Strong understanding of cloud-based enterprise software solutions • Demonstrated experience responding to formal RFPs for public or academic institutions • Strong technical aptitude and ability to learn and demonstrate complex software • Confident presentation skills, with experience leading live product demos or webinars for customer audiences • Exceptional writing, editing, and project management skills • Based in the Pacific time zone (preferred) • Ability to deliver APAC demos, occasionally in the late afternoon or evening Pacific time • Preferred: detailed knowledge of Symphony ILS, BLUEcloud apps, and CloudSource • Preferred: pre-sales, solutions consulting, or sales engineering experience • Preferred: experience maintaining content in Loopio or similar proposal content library • Preferred: experience presenting to customers in the Asia-Pacific region • Preferred: experience working directly with libraries • Preferred: familiarity with WCAG and public procurement requirements • Preferred: knowledge of open access, digital collections, and linked data

🏖️ Benefits

• Fully remote position in the US or Canada • Flexibility to deliver APAC demos • Occasional travel opportunities/requirements for trade shows and onsite demos

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