
10,000+ employees
🛡️ Insurance
đź’Ľ Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.
🔥 33 minutes ago
🇺🇸 United States – Remote
đź’µ $49.5k - $92.8k / year
⏰ Full Time
đźź Senior
📚 Learning and Development
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10,000+ employees
🛡️ Insurance
đź’Ľ Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.
• Partner with operational SMEs and leaders to design, develop, deliver, and evaluate learning solutions • Improve employee performance, speed to proficiency, and support business objectives • Consult with stakeholders to identify performance gaps • Conduct training needs analyses • Create engaging instructor-led and digital learning experiences • Measure learning effectiveness • Serve as a learning and development expert driving instructional excellence, continuous improvement, and operational readiness across the organization
• Bachelor's degree and 2+ years of experience in learning & development, instructional design, training design, organizational development, performance consulting, or related field OR equivalent combination of education and experience • Knowledge of adult learning principles and instructional design methodologies • Experience designing and delivering instructor-led and virtual learning programs • Strong analytical, problem-solving, and consultation skills • Ability to adapt to change and influence others through organizational transformation • Ability to collaborate with operational leaders, SMEs, and business partners • Proficiency in Microsoft 365 • Strong written, verbal, facilitation, and presentation skills • Experience managing multiple projects and priorities simultaneously • Ability to work independently with minimum supervision • Available for travel • Preferred: Experience conducting training needs analyses • Preferred: Healthcare, benefits administration, insurance, or TPA experience • Preferred: Experience in technical writing and/or editing • Preferred: Experience in curriculum development • Preferred: Ability to conduct needs assessment and provide a documented process improvement plan • Preferred: Experience measuring learning effectiveness and business outcomes • Preferred: Experience developing eLearning solutions with Articulate Storyline, Rise, Vyond, Captivate, or similar authoring tools • Preferred: Familiarity with learning management systems (LMS) • Preferred: CPTD, ATD, instructional design certification, or similar professional credential
• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan
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