Supervisor, Claims

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $42.2k - $79.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Health Care Service Corporation

Health Care Service Corporation

10,000+ employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.

📋 Description

• Supervise and manage the day-to-day operations of a team of Claim Analysts • Enable the team to meet client and corporate commitments • Achieve team quality, production and service expectations • Develop staff • Support successful implementation of new clients into the Unit • Retain existing clients • Answer complex or difficult claim questions • Work collaboratively with the department manager to ensure department goals are met

🎯 Requirements

• High School Diploma or GED equivalent • 3–5 years claim processing experience • Self-directed individual who works well with minimal supervision • Excellent verbal and written communication skills • Strong leadership, organizational and interpersonal skills • Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Managers and all levels of staff • Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form • Ability to effectively deal with problems in varying situations and reach resolution • Ability to read, analyze and interpret documents and Summary Plan Descriptions (SPDs) • Flexible; open to continued process improvement • Ability to learn new/proprietary systems, adapt to various system platforms, and effectively use MS Excel/Word • Bachelor’s degree preferred • Previous supervisory or management experience preferred • Self-Funded Insurance/Benefits and/or TPA experience preferred

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan • Employee referral process • Remote work arrangement

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