Senior Manager, Participant Recruitment Strategy – Transformation

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🎯 Recruiter

👻 Ghost score 1%

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Logo of Headlands Research

Headlands Research

201 - 500 employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $2.9M Venture Round on 2022-05

Healthcare • Healthcare Insurance • Pharmaceuticals

Headlands Research is a multinational integrated clinical trial site organization that focuses on large-volume recruitment and retention of diverse, inclusive populations through extensive site databases and physician partnerships. With over 5,000 clinical trials successfully completed and a dedicated team of clinical research professionals, Headlands Research is committed to advancing innovative medical therapies to improve lives in various therapeutic areas, including CNS, mental health, and vaccines.

📋 Description

• Develop and implement study-specific participant recruitment strategies across multiple therapeutic areas and research sites • Create enrollment forecasting models, recruitment pacing assumptions, and risk mitigation plans • Partner with Feasibility, Clinical Operations, and Business Development teams on proposal development and enrollment projections • Analyze protocol criteria, competitive landscape, and participant population availability to assess recruitment feasibility and operational risk • Identify enrollment barriers and implement strategic interventions • Analyze network-wide recruitment funnel performance from inquiry through enrollment and retention • Define recruitment business KPI requirements and strategic performance review frameworks • Evaluate lead demand, qualification, screening conversion, enrollment velocity, retention, and cost-efficiency trends • Own cross-functional recruitment transformation roadmaps, project plans, milestones, dependencies, risks, and delivery status • Lead business-side platform rollout planning, operational readiness, workflow validation, user acceptance testing coordination, communications, and adoption measurement • Establish standardized study launch recruitment readiness criteria • Facilitate governance meetings, escalate delivery risks, and provide executive-level updates • Align participant acquisition priorities and lead-quality feedback with Marketing and Digital Engagement teams • Collaborate with Site Operations, Recruitment teams, investigators, and site leadership • Drive scalable recruitment infrastructure, workflows, innovation, and process improvements • Lead change management, stakeholder coaching, role-based training coordination, and adoption reinforcement • Provide strategic guidance and mentorship without line management or recruiter call coaching responsibilities

🎯 Requirements

• Demonstrated experience leading multi-workstream implementations, enterprise process change, or complex cross-functional programs in clinical research or healthcare operations • Ability to manage project governance, risk registers, dependencies, executive communications, and change adoption without direct authority over all participating teams • Bachelor’s degree in Healthcare Administration, Public Health, Marketing, Life Sciences, or related field • 5+ years of experience in clinical research recruitment, feasibility, Participant engagement, digital recruitment, or site operations • 3+ years of leadership, strategic program management, or cross-functional project leadership experience • Strong understanding of clinical trial recruitment strategy, participant engagement, enrollment forecasting, and operational execution • Experience supporting multi-site clinical research studies and site network operations • Strong analytical and problem-solving capabilities with experience interpreting recruitment and operational data • Excellent communication, presentation, and stakeholder management skills • Working knowledge of GCP, IRB/ethics requirements, Participant privacy expectations, and compliant participant-facing communication practices • Preferred: Experience within a site network, SMO, CRO, or decentralized clinical trial environment • Preferred: Experience with Salesforce, Marketing Cloud, Tableau, Big Query, CRM platforms, recruitment analytics tools, or marketing automation platforms • Preferred: Background in participant recruitment strategy for CNS, metabolic, obesity, vaccine, or specialty therapeutic areas • Preferred: Familiarity with digital participant acquisition strategies • Preferred: Experience supporting sponsor-facing recruitment planning and feasibility discussions • Preferred: Knowledge of AI-driven recruitment technologies, Participant segmentation, and predictive enrollment analytics

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