Credential Manager

🕒 August 25

🇺🇸 United States – Remote

💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 2%

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Logo of HealthMark Group

HealthMark Group

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📋 Compliance

Healthcare • Healthcare Insurance • Compliance

HealthMark Group is a company that specializes in managing medical records through streamlined digital solutions. They focus on optimizing the release of information for hospitals and physician practices, ensuring efficient, compassionate, and reliable service for patients requesting their medical records. By addressing the challenges of evolving regulatory requirements and staffing shortages, HealthMark aims to improve patient satisfaction and reduce the burden of audits and chart reviews for healthcare organizations.

📋 Description

• Follow and implement robust password management policies and procedures to secure access to client EMR systems • Maintain a secure repository for organizational passwords with encrypted storage and controlled access • Regularly update passwords in compliance with security best practices and regulatory requirements • Monitor and manage EMR system access rights according to role and necessity • Support teams by ensuring sufficient credentials are available for operations • Coordinate with Client Advocates, Clients, and Operational Teams on credential additions, changes, and removals • Escalate issues to management and respond to access disruptions or compromises • Investigate incidents and restore secure access • Maintain detailed logs of access issues and resolutions through the ticketing system • Generate regular reports on access integrity and security incidents for senior management • Collaborate with IT security teams to enhance cybersecurity measures and credential-management practices • Train and guide staff on secure password practices and protecting sensitive client information • Ensure staff are trained and onboarded to HealthMark Group’s password-management platform • Coordinate with partner teams and ensure adherence to policies

🎯 Requirements

• Bachelor's degree or equivalent experience in relevant field • Minimum of 3 years’ experience in IT security or password management roles, preferably in a healthcare or sensitive data environment • Strong understanding of compliance regulations affecting EMR access and data security (e.g., HIPAA) • Proficient with password management software and encryption technologies • Excellent problem-solving skills and the ability to manage crises effectively • Exceptional communication skills and the ability to explain technical details to non-technical stakeholders • Must adhere to HIPAA regulations and organizational privacy and security policies • Must complete all required company-sponsored and regulatory training programs

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