
10,000+ employees
Founded 2002
💼 Consulting
📦 Logistics
✈️ Travel
Consulting • Logistics • Travel
HEI Hotels & Resorts is a privately held hotel investment and third‑party management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, super‑suburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, Upper‑Upscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining data‑driven operational practices with guest‑centric service culture (“HEI Loves”) to maximize hotel real estate value. HEI also positions and operates branded, soft‑branded, and independent lifestyle hotels while emphasizing associate development and long‑term partner relationships.
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10,000+ employees
Founded 2002
💼 Consulting
📦 Logistics
✈️ Travel
Consulting • Logistics • Travel
HEI Hotels & Resorts is a privately held hotel investment and third‑party management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, super‑suburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, Upper‑Upscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining data‑driven operational practices with guest‑centric service culture (“HEI Loves”) to maximize hotel real estate value. HEI also positions and operates branded, soft‑branded, and independent lifestyle hotels while emphasizing associate development and long‑term partner relationships.
• Maximize top-line revenue opportunities and optimal business mix in Group, Catering, and Business Travel for hotels in the region • Support centralized directors of sales, property directors of sales, and sales teams through mentoring, training, and development • Hold individuals and teams accountable to revenue and activity goals supporting budget and market-share metrics • Approve property revenue and activity goals and incentive plans • Drive Group and Catering results through disciplined sales activity, funnel management, conversion, and sales-manager productivity • Ensure hotels acquire, activate, and reactivate Business Travel accounts in partnership with the Corporate Director of Business Travel • Leverage HEI Corporate resources, including VAW, HSR, CVENT, Knowland, and Zoom • Partner with eCommerce and Marketing to support online, brand, social, B2C, and digital presence of regional properties • Develop and implement sales strategies to meet or exceed target metrics • Liaise with property sales teams on key corporate sales initiatives through ongoing communication • Assign accountability, authority, and resources; monitor implementation and results • Verify daily, weekly, and monthly sales rhythms • Adhere to corporate EDOS rhythms, including property rhythm calls, group update calls, DBR, and CVENT KPI reviews • Analyze market performance and potential using Travelclick, CVENT, Knowland, STR, SSA, and other tools • Perform other job-related duties as assigned
• Bachelor’s Degree, preferably in Marketing, Communications or related field • Minimum 10 years of progressive sales experience within the hospitality industry • Multi-brand and market experience preferred • Strong working knowledge of CMS and brand sales platforms, including CI/TY, Delphi, Travelclick, CVENT, Knowland, Opera, and PMS • Excellent working knowledge of hotel sales, marketing, and revenue management • Advanced skills in direct sales processes, B2C, revenue management processes, marketing, eCommerce tactics, and brand resources • Advanced skills in leadership, strategic sales planning, analyzing/interpreting data, multi-tasking, organization, and communication • Ability to manage associates to improve performance and support Talent Acquisition and development via the HEI platform • Comfortable communicating with owners, brands, and customers to deliver the HEI brand message and results
• Medical insurance through Anthem Blue Cross Blue Shield • Dental insurance through Anthem Blue Cross Blue Shield • Vision insurance through EyeMed • Vacation, sick, and holiday programs • Pet insurance through ASPCA • Supplemental, spousal, and child life insurance • Short- and long-term disability plans • 401(k) Savings Plan with matching funds • 'YouDecide' discounts • Hotel Room Discount program • Generous PTO • Flex-time initiatives • Career development and advancement opportunities • Job-appropriate assets and resources • DailyPay access to earnings
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