Human Resources Director

🕒 September 4

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $90k - $100k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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HEI Hotels & Resorts

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2002

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

HEI Hotels & Resorts is a privately held hotel investment and third‑party management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, super‑suburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, Upper‑Upscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining data‑driven operational practices with guest‑centric service culture (“HEI Loves”) to maximize hotel real estate value. HEI also positions and operates branded, soft‑branded, and independent lifestyle hotels while emphasizing associate development and long‑term partner relationships.

📋 Description

• Direct and ensure efficient administration and management of Human Resources at assigned hotels • Support hotels currently in the portfolio and properties transitioning to HEI management • Provide guidance and counseling to general managers, management staff, and associates • Assist with recruitment, training and development, payroll, and associate relations • Direct recruiting and interviewing processes and conduct interviews for management positions • Ensure pre-selection activities, reference checks, background checks, and employment eligibility verifications • Ensure compliance with company policies and federal, state, and local HR laws and regulations • Oversee Affirmative Action Plan compliance • Administer associate recognition, service awards, social functions, and hotel meetings • Monitor performance appraisal programs and review evaluation quality and goals • Administer wages and benefits accurately and equitably • Coordinate transition activities, including interviews, offer letters, events, materials, benefits presentations, and HR training • Oversee payroll onboarding and time-system training for managers at newly acquired properties • Manage labor relations, administer union contracts, respond to grievances, negotiate settlements, and represent hotels at arbitrations • Cover HR vacancies or leaves of absence, onboard HR professionals, and support hotel transitions • Perform other related duties as assigned

🎯 Requirements

• Bachelor’s Degree in applicable field or HR certification is helpful • Previous hotel experience as a Human Resources Manager or Director required • Experience processing payroll required • Thorough knowledge of Human Resources practices and procedures • Considerable knowledge of state and federal HR laws and regulations • Ability to organize processes around applicants and associates • Ability to resolve conflicts with patience, tact, and diplomacy • Leadership skills to motivate and develop staff • Ability to set priorities, plan, organize, and delegate • Basic mathematical skills for salary and benefit administration and departmental expense forecasting • Ability to prepare correspondence and meet deadlines • Ability to provide clear instructions, guidance, and counseling • Ability to observe workplace operations and assess performance, training, policy adherence, and morale • Ability to work effectively under time constraints and deadlines • Ability to stand, walk, and sit and perform essential functions during an eight-plus-hour shift • Effective verbal and written communication skills • Ability to adapt communication style to different audiences • Travel required up to 100% of the time

🏖️ Benefits

• Medical insurance through Anthem Blue Cross Blue Shield • Dental insurance through Anthem Blue Cross Blue Shield • Vision insurance through EyeMed • Vacation, sick, and holiday time-off programs • Pet insurance through ASPCA • Supplemental, spousal, and child life insurance • Short- and long-term disability plans • 401(k) Savings Plan with matching funds • 'YouDecide' discounts • Hotel Room Discount programs • Physical, mental, and financial wellness benefits