Systems Engineer

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Helion Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

🚘 Automotive

💼 Consulting

🔒 Cybersecurity

Automotive • Consulting • Cybersecurity

Helion Technologies is a managed IT and cybersecurity services provider focused exclusively on auto, heavy truck, and RV dealerships. For over 25 years the company has delivered end-to-end dealership IT support, 24/7 Security Operations Center monitoring, managed compliance, vendor management, onsite technicians, and project management to protect operations, ensure regulatory compliance, and reduce downtime. Helion positions itself as a proactive partner that handles cybersecurity, IT infrastructure, and compliance so dealerships can focus on selling and servicing vehicles.

📋 Description

• Troubleshoot and manage emergency client issues requiring advanced technical knowledge • Resolve issues escalated from Desktop Support as the top tier of client support • Contribute to the learning and development of Desktop staff • Assist with the design and completion of new and existing client projects • Analyze client environments and make technical and business recommendations • Administer, install, and configure Windows Server • Manage Exchange, Microsoft 365, Azure, OneDrive, SharePoint, and Teams environments • Manage VMware and Hyper-V environments • Respond to and resolve issues for client executives • Coordinate top-tier issues with DMS, ISP, proprietary software, and PCI compliance vendors • Provide updated ticket action plans to Account Managers • Manage security events reported from the SOC • Perform client migrations for technologies or hardware • Manage key client relationships and serve as a point of contact for client IT administrators • Manage enterprise AI solutions for end users and IT administrators

🎯 Requirements

• Advanced technical knowledge for top-tier Service Desk support • Experience maintaining, troubleshooting, and implementing Active Directory, DNS, DHCP, DFS/UNC file shares, Group Policy, Microsoft Exchange/Microsoft 365, SharePoint, OneDrive, Windows 365 Cloud PC, AVD, Cisco, Meraki, VMware, Hyper-V, Kaseya, and DNS-based web filtering • PowerShell, batch files, Power BI, and Power Automate experience • Ability to administer, install, and configure Windows Server • Ability to manage Microsoft cloud services, Exchange, VMware, and Hyper-V environments • Ability to troubleshoot firewall rules and Barracuda email spam filtering • Ability to install and configure SSL certificates • Ability to manage mailboxes, groups, mail flow, connectors, email address policies, encryption, public folders, and virtual directories • Ability to interpret network maps and PRTG monitors • Ability to manage PCs and servers using RMM automation • Microsoft 365 Certified, Microsoft Azure Certified, or CISSP certifications listed