E-commerce Performance Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

🦅 H1B Visa Sponsor

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Logo of Helios & Partners

Helios & Partners

51 - 200 employees

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Helios & Partners is a consumer-focused investing and growth studio that provides capital, talent, and full-stack marketing infrastructure to scale growth-stage consumer brands. They operate as a permanent equity partner and accelerator, offering board-level support, operations, branding, PR/influence, media buying, commerce and retail strategies, and talent acquisition to help beauty, wellness, CPG, AI-enabled consumer and related companies expand across the US, LATAM and Asia. Helios & Partners also partners with corporations and government bodies to integrate high-growth businesses into core operations and emphasizes long-term, brand-centric value creation.

📋 Description

• Own the digital storefront, growth marketing performance, and operational efficiency • Drive customer acquisition, funnel conversion, unit economics, and operational execution • Oversee and optimize paid acquisition channels such as Meta, Google Search/Shopping, TikTok, and Direct Mail • Manage daily and weekly performance targets against ROAS, MER, CAC, and LTV • Design, execute, and iterate creative testing frameworks with designers and content creators • Audit and optimize the Shopify customer journey, including landing pages, PDPs, checkout, and upsell flows • Launch A/B tests on site copy, offers, design, and page speed to improve CVR and AOV • Build custom landing pages using Rebuy, Unbounce, or Replo • Monitor inventory velocity, product margins, and stock levels • Partner with fulfillment and logistics teams to track shipping times, landed costs, and customer delivery satisfaction • Maintain oversight of unit economics, contribution margins, and platform/app fees • Build and maintain real-time performance dashboards using Triple Whale, Northbeam, GA4, or BI tools • Deliver weekly and monthly performance summaries covering wins, test results, bottlenecks, and action items for management

🎯 Requirements

• 4+ years of hands-on experience managing performance marketing and e-commerce operations for a Direct-to-Consumer (DTC) brand • Deep familiarity with the Shopify ecosystem and apps including Klaviyo, Rebuy, Gorgias, Recharge, etc. • Ability to crunch numbers, interpret attribution models, and turn raw data into profitable operational decisions • Strong understanding of ad platforms including Meta Ads Manager and Google Ads • Experience with attribution tools and A/B testing methodologies • Highly organized self-starter able to thrive in fast-paced environments and juggle high-level strategy with day-to-day execution • Candidates must be currently located in the United States • Nice-to-haves: experience in Beauty, Apparel, or CPG; basic HTML/CSS/Liquid knowledge; experience managing Email/SMS retention channels via Klaviyo or Attentive

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