
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
đź’Ľ Consulting
đź’° Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
🔥 0 minutes ago
🌲 North Carolina – Remote
đź’µ $24 - $30 / hour
⏱ Part Time
🟡 Mid-level
đźź Senior
đź“‹ Administrative Assistant
đź‘» Ghost score 0%
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
đź’Ľ Consulting
đź’° Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
• Monitor, triage, and organize the President's email inbox daily; flag priority items and draft/send responses on the President's behalf • Own the President's calendar end-to-end, including scheduling, rescheduling, and resolving conflicts • Coordinate across multiple time zones and stakeholders • Book domestic and international flights, hotels, ground transportation, and visas/documentation as needed • Prepare detailed travel itineraries • Reconcile credit card statements and receipts • Prepare and submit accurate, timely expense reports according to company policy • Attend virtual meetings on the President's behalf as requested • Take detailed notes/minutes, capture action items, and deliver clear, concise summaries • Draft, proofread, and manage confidential written correspondence • Assist with ad hoc projects, document preparation, and other executive support tasks
• Minimum 5 years of experience as an Executive Assistant, Executive Administrative Assistant, or similar senior support role • Prefer candidates that live within a 45-minute commute of Wilson, NC • Experience with Outlook email and calendar tools • Exceptional written and verbal communication skills; comfortable drafting correspondence in an executive's voice • Proven experience managing complex calendars and travel logistics • Experience reconciling expenses and preparing expense reports • High level of discretion, professionalism, and sound judgment with confidential information • Strong proficiency with Microsoft Office / Google Workspace and standard scheduling, travel, and expense tools • Highly organized, self-directed, and comfortable operating with a high degree of autonomy in a fast-paced environment • Prior experience supporting a C-suite executive at a mid-size or global company • Experience in professional writing, including drafting emails, taking meeting minutes and producing polished summary reports • Some experience in leveraging AI capabilities for research and draft material creation
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