Clinical Review Team Navigator

🔥 4 hours ago

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Henry Ford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Henry Ford Health is an academic medical center based in Michigan that provides a comprehensive range of health services to more than 2 million people. The system offers primary and preventive care, complex and specialty care, same-day/urgent and emergency care, home health and virtual care, retail services (including pharmacy and eye care), and operates an affiliated health insurance plan (Health Alliance Plan). Henry Ford Health is also a major center for research, medical education, clinical trials and healthcare innovation, with thousands of active research projects, hundreds of care locations across Michigan, and a large workforce.

📋 Description

• Assist in screening patient care requests for medical necessity and urgency • Ensure all financial responsibilities, including current and prior balances, are addressed before services are rendered • Advise patients on available financial assistance programs • Collaborate with physicians and Henry Ford Health staff to determine continuing care needs • Handle sensitive information with confidentiality, respect, and empathy in difficult interpersonal situations • Support uninsured, underinsured, and insured patients while they navigate financial complexities

🎯 Requirements

• High School Diploma or G.E.D. equivalent • Two (2) years of experience working as a patient navigator, patient advocate, financial navigator, or insurance verification specialist • Working knowledge of Microsoft Office Suite • Technical proficiency in EPIC applications such as Appointment Scheduling (all versions), Registrations, Work Queues, and Referrals • Ability to speak clearly and effectively • Customer service-oriented with the ability to handle sensitive information/issues in a confidential, respectful, assertive, and empathetic manner • Knowledge of medical terminology preferred • Associate's degree or two (2) years of college coursework in business, community health, social work, case management, or a related field preferred

🏖️ Benefits

• Opportunities for continuous learning and professional development • Supportive and innovative work environment • Career growth opportunities • Collaboration with dedicated professionals • Mission-driven work contributing to patient care

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