
10,000+ employees
🏭 Manufacturing
🏥 Healthcare
Manufacturing • Healthcare
Heraeus is a broadly diversified and globally leading family-owned technology company, headquartered in Hanau, Germany. The company specializes in precious metals, materials and technologies, biomaterials and medical products, sensors, quartz glass, specialty lighting sources, and chemicals. With deep roots dating back to a family pharmacy established in 1660, Heraeus now operates across various sectors, including environmental, electronics, health, and industrial applications, providing innovative technologies and solutions to customers worldwide.
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10,000+ employees
🏭 Manufacturing
🏥 Healthcare
Manufacturing • Healthcare
Heraeus is a broadly diversified and globally leading family-owned technology company, headquartered in Hanau, Germany. The company specializes in precious metals, materials and technologies, biomaterials and medical products, sensors, quartz glass, specialty lighting sources, and chemicals. With deep roots dating back to a family pharmacy established in 1660, Heraeus now operates across various sectors, including environmental, electronics, health, and industrial applications, providing innovative technologies and solutions to customers worldwide.
• Assist the Regional Sales Director and Executive Area Managers in planning, coordinating, and executing sales activities • Serve as a customer point of contact, address inquiries, and resolve issues promptly • Coordinate follow-up communications to support customer satisfaction and sales initiatives • Maintain accurate sales activity, customer interaction, and account records in the CRM system • Apply best practices for proper targeting and reimbursement practices • Support market research and competitor analysis • Gather customer feedback for sales and product development teams • Organize and execute product demonstrations, trade shows, and training sessions • Prepare sales reports, presentations, materials, forecasts, and performance opportunities for the Executive Area Manager • Manage scheduling, travel arrangements, and event planning • Prepare event materials and equipment and present approved corporate literature, scientific data, and claims • Develop understanding of ETS skin substitute products and services • Build and maintain relationships with healthcare decision-makers and influencers • Enter and track orders, resolve discrepancies, and ensure timely delivery • Monitor wound-care market trends, competitor activity, and advancements • Share marketplace learnings and opportunity areas with the ETS team • Ensure compliance with company, travel/expense, ethical, and legal guidelines
• BS/BA in business, healthcare, or a related field, or equivalent experience required • 1–2 years of experience in sales support, customer service, or administrative roles, ideally in healthcare or medical devices • 1–2 years of experience in medical devices, biotechnology, or tissue biologics preferred • Healthcare, medical device, or pharmaceutical industry experience highly desirable • Familiarity with supporting field sales teams, scheduling, and organizing events is advantageous • Proficiency with Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook • Experience with CRM systems such as Dynamics, Salesforce, or similar • Comfort with Microsoft Teams for meetings and presentations • Valid driver's license and reliable transportation for occasional travel • Flexibility to travel or work outside standard business hours when required • Previous experience in startup and medium-sized companies
• Equal access to employment opportunities • Diverse and inclusive culture • Employer participation in E-Verify to confirm employment eligibility after hire
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